360 Business Tool Competitive Intelligence & Landscape

Based in Søborg, Denmark, 360 Business Tool is a comprehensive business system offering CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) functionalities. Developed by sPeople, a team with extensive experience in business application development since the 1990s, 360 Business Tool was launched in 2010 to provide a new way of delivering software solutions. The company's mission is to create happy CRM users who enjoy using their system and satisfied customers who wouldn't want to be without them, primarily by developing features that genuinely assist with daily operational tasks and offering an extensive feature palette that eliminates the need for multiple business systems.

360 Business Tool caters to businesses of all sizes, offering a modular architecture that allows companies to start simply and add more modules as they grow. The system is designed to provide all the functions a business needs, including CRM, time and case management, time registration, quotation generation, budgeting, invoicing, marketing, and newsletters. It integrates with existing accounting systems, calendars, email, inventory, payroll systems, and banks, ensuring a seamless workflow. The platform is available as a cloud-based, on-premises, or hybrid solution, with transparent pricing based on a minimum of two users and options for annual or monthly billing.

The core products and services of 360 Business Tool encompass a wide range of business functions. Key features include sales (customer database, pipeline management, calendar, quotation generation, document management, telephony), delivery (project management, time registration, automatic invoicing, punch cards, equipment registration, meter readings), marketing (market data, segmentation, telemarketing, email campaigns), and financial management (invoicing, HR, order management, electronic invoicing, bank reconciliation, supplier management, contract management, subscription invoicing, payments). The company also provides free customer support, available weekdays from 08:30 to 16:30, and offers online demos to prospective clients.

360 Business Tool offers a comprehensive CRM solution that integrates a wide array of business functionalities, positioning itself as a complete business system rather than just a CRM. This Danish-designed and developed platform includes CRM, ERP, time and case management, quotations, budgeting, invoicing, marketing, and newsletters. It operates on a modular architecture, allowing businesses to start with essential features and expand by enabling more modules as their needs evolve [360businesstool.com/en/]. The system is cloud-hosted with uptime guarantees and full backup, and it seamlessly integrates with existing accounting systems, calendars, email, inventory, payroll, and banking [360businesstool.com/en/].

360 Business Tool provides a flexible pricing structure, primarily offering a CRM functionality plan. This plan costs €25 per user per month or kr. 149 per user per month (Danish Krone) [360businesstool.com/en/plans/][360businesstool.com/priser/]. This base package includes core CRM features such as leads and customer management, calendar and activities, Microsoft Office integration, and document management. Specific inclusions are a to-do list, multi-user calendar, Gantt overview, tracking of completed and planned activities, and synchronization with Office 365 and Exchange calendars [360businesstool.com/en/plans/]. The customer and lead directory further offers features like LinkedIn and CVR links, Google Maps integration, and the ability to view customers on a map [360businesstool.com/priser/].

Beyond the base CRM, 360 Business Tool is designed with extensive ERP functionalities, which provide a unified overview of payroll, financial and liquidity management, handling of clip cards, suppliers, orders, contracts, payment reminders, and invoicing [360businesstool.com/ga/CRM-med-ERP]. The company emphasizes that using both CRM and ERP functionalities maximizes a business's resources. They also offer continuous improvements and extensions to their software, with developers releasing new versions (typically one or two every week), ensuring the system remains current and robust [360businesstool.com/en/support/releasenotes]. Free support is included with the plans, and customers can request an online demo to assess the system's relevance for their specific needs [360businesstool.com/en/].

360 Business Tool (360businesstool.com) is a Danish-designed and developed business system that provides comprehensive CRM and ERP solutions. The company is led by experienced professionals in the industry, including Poul O. Steffensen as CEO & Partner [360businesstool.com/profil/ledelsen]. Their software is developed by sPeople, a team of highly experienced software developers and business consultants who have been creating business applications since the 1990s and implementing them across various organizations [360businesstool.com/en/profile/team].

360 Business Tool emphasizes a modular architecture for its system, allowing businesses to start with essential functionalities and add more modules as they grow [360businesstool.com/en/]. This approach supports a wide range of features including CRM, ERP, time and case management, invoicing, marketing, and more [360businesstool.com/en/]. The company's hiring patterns are implicitly focused on maintaining and enhancing its comprehensive software suite, as evidenced by its commitment to continuous improvements and new features documented in their release notes [360businesstool.com/nyheder/].

The company offers free customer support, highlighting a client-centric approach that likely requires a dedicated support team [360businesstool.com/en/support/]. Their helpdesk system is designed to manage all types of service and support cases, converting customer emails into tickets and allowing for manual case creation for phone or chat inquiries [360businesstool.com/funktioner/service/helpdesk]. While specific job openings or recent layoffs are not explicitly detailed on their site, the emphasis on ongoing development and customer support suggests a stable, growth-oriented strategy that values skilled software development and client service personnel.

360 Business Tool operates with a simple pricing structure, offering its comprehensive CRM and ERP solution at €35 per user per month, with annual payment preferred (quarterly payments incur a 15% surcharge) [360businesstool.com/en/plans/]. All prices are listed excluding VAT [360businesstool.com/priser/]. The company emphasizes its commitment to customer satisfaction and operational efficiency, aiming to create happy CRM users and satisfied customers who find the system indispensable [360businesstool.com/profil/mission].

While specific revenue figures, funding rounds, and valuations are not explicitly detailed on their public-facing website, 360 Business Tool highlights its commitment to a straightforward business model that includes free support [360businesstool.com]. The company, founded in 2010 by experienced software developers and business consultants, has a long history in developing and implementing business applications, catering to organizations of all sizes, from small businesses to large enterprises in finance, telecom, pharmaceuticals, and public sectors [360businesstool.com/en/profile/team].

360 Business Tool's approach to financial health is evidenced by its focus on modular system architecture, allowing businesses to start simply and expand their functionality as they grow, which can foster long-term client relationships and recurring revenue [360businesstool.com/en/]. They also emphasize data conversion from existing systems, suggesting a smooth transition for new clients, which can reduce barriers to adoption [360businesstool.com]. The company operates under Danish law, with all prices quoted in Danish kroner, inclusive of duties and fees, and exclusive of VAT, unless otherwise stated [timeline.360businesstool.com/wp-content/uploads/2017/02/Brevpapir-Betingelser-V6-2017.pdf].

While 360 Business Tool primarily focuses on providing a robust CRM and ERP solution, the company actively engages with its audience through various educational and promotional events. They frequently organize online demos for prospective clients, offering personalized demonstrations to discuss specific business needs and showcase relevant features of their system [360businesstool.com/demo/]. These interactive sessions are crucial for potential users to understand how 360 Business Tool can streamline their operations.

Beyond individual demonstrations, 360 Business Tool extends its outreach through webinars. An notable example is a free webinar on credit policy and future debt collection, organized in collaboration with several partners including Advokaternes Inkasso Service, Billy Regnskabsprogram, Dansk Byggeri, Regnskabsskolen, and Rykkerportalen [timeline.360businesstool.com/gratis-webinar-om-kreditpolitik-og-fremtidens-inkasso/]. Such events provide valuable industry insights and demonstrate the versatility of 360 Business Tool within broader business contexts.

The company also maintains an active online presence through its blog and social media channels like LinkedIn and Facebook [360businesstool.com/nyheder/]. The blog features articles on market trends, new system functionalities, and various topics related to CRM, ERP, and marketing, serving as a continuous resource for users and interested parties. Furthermore, their release notes keep users informed about ongoing improvements and new features developed by their team [360businesstool.com/en/support/].