Arab Sea Information Systems Competitive Intelligence & Landscape

Arab Sea Information Systems, operating under the brand SMACC (smacc.com), is a prominent Saudi joint-stock company specializing in software development, IT solutions, and project implementation for government sectors. Established in 1980, the company boasts over 40 years of experience in information technology, reflecting a deep understanding of the Saudi Arabian business environment. Its headquarters are located in Riyadh, the capital of Saudi Arabia, with additional offices in Jeddah and an international presence in the UAE and Egypt. The company prides itself on building long-term relationships and serving over 99,000 clients with a guaranteed uptime of 99.9% across 13 languages.

SMACC offers an All-In-One Cloud Accounting Software and ERP software designed for small and medium enterprises (SMBs). Its core product, the SMACC Cloud ERP, integrates various modules on a single platform, including Financial Accounting (general ledger, AR/AP, multi-currency, VAT), Inventory Management (multi-warehouse, batch tracking, reorder alerts), Point of Sale (Cloud POS for web, iOS & Android), Human Resources (employees, payroll, leaves), Fixed Assets (maintenance, depreciation), and E-Invoicing (ZATCA Phase 2 compliant). The SMACC system, whose development began in 1986 with the first version released in 1988, is globally trusted and locally certified, hosted on internationally accredited infrastructure, and fully compliant with KSA regulations like ISO/IEC 20000-1, ISO 22301, ZATCA, and Fatoora.

In 2017, Arab Sea Information Systems made a significant strategic move by migrating its SMACC policy enforcement solution to Microsoft Azure, enhancing its e-commerce capabilities. The company’s mission is to empower businesses with powerful and efficient tools that boost processes and drive growth, simplifying accounting and business management.

SMACC offers flexible solutions, enabling businesses to start with a free trial and book training sessions, backed by strong customer reviews and a commitment to continuous improvement and compliance.

Arab Sea Information Systems (smacc.com) offers comprehensive cloud-based Enterprise Resource Planning (ERP) software designed for small and medium-sized businesses. Their platform integrates various modules, including Financial Accounting, Inventory Management, Point of Sale (POS), Human Resources & Payroll, Fixed Assets, E-invoicing & Tax, Purchasing, and Sales & CRM [smacc.com/ww/en/accounting-software, smacc.com]. This modular approach allows businesses to choose the functionalities they need, with all modules operating on a single, unified database [smacc.com/ww/en/accounting-software]. The company prides itself on being globally trusted and locally certified, adhering to standards like ISO/IEC 20000-1, ISO 22301, and ZATCA and Fatoora compliance for Saudi Arabian regulations [smacc.com].

SMACC provides flexible pricing plans to accommodate different business sizes and needs, with options for monthly, yearly, or two-year billing cycles [smacc.com/ww/en/accounting-software-pricing]. While specific plan names and their exact module inclusions are not explicitly detailed on the main pricing page, an order summary page indicates a "Basic" plan priced at $125.00 per month, which includes 1 module, 2 default users, and 5 default warehouses [configuration.smacc.com/Client/NewCompanyCreation?LicenseType=2&langcode=en-US&productPlanID=3]. An "Advanced" plan is listed at $159.00 per month, offering 2 modules, 3 default users, and 5 default warehouses [configuration.smacc.com/Client/NewCompanyCreation?LicenseType=2&langcode=en-US&productPlanID=3]. Additional users, warehouses, POS counters, and POS users each incur an extra charge of $10.00 [configuration.smacc.com/Client/NewCompanyCreation?LicenseType=2&langcode=en-US&productPlanID=3].

Prospective clients can explore SMACC's offerings through a 14-day free trial that provides full access to every module without requiring a credit card [smacc.com/ww/en/frequently-asked-questions]. This allows businesses to thoroughly evaluate the software's capabilities, including features like general ledger, multi-currency support, real-time financial statements within Financial Accounting [smacc.com/ww/en/accounting-software/financial-accounting-software], and real-time stock synchronization and offline mode in their POS software [smacc.com/ww/en/accounting-software/pos-management]. The company emphasizes transparency with "no lock-in, no hidden fees" [smacc.com/ww/en/accounting-software-pricing], making it easy for businesses to scale their plan as they grow.

Arab Sea Information Systems (smacc.com), operating as SMACC, focuses on providing cloud-based ERP and accounting software solutions for small and medium enterprises. While specific hiring trends, recent job openings, or layoff information for SMACC (smacc.com) are not directly available in the provided sources, the company's product offerings, particularly its HR & Payroll module, indicate an internal need for expertise in these areas to develop and maintain such sophisticated systems. The company's robust suite of modules, including Financial Accounting, Inventory Management, Point of Sale, and E-invoicing, suggests a continuous demand for skilled professionals across various technical and business functions to support its growth and extensive client base.

The strategic direction of SMACC is evident in its commitment to compliance and certified infrastructure. It is globally trusted and locally certified, compliant with KSA regulations, ISO/IEC 20000-1 IT Service Management, ISO 22301 Business Continuity, ZATCA Compliant, and Fatoora Compliant. The company also migrated its policy enforcement solution to Microsoft Azure in 2017 to enable e-commerce, showcasing an ongoing investment in advanced technology and cloud infrastructure. These strategic moves imply a need for talent in cloud architecture, cybersecurity, and regulatory compliance.

SMACC supports over 99,000 clients, boasts a 99.9% guaranteed uptime, and offers its services in 13 languages, indicating a strong focus on customer satisfaction and international reach. The company provides resources like SMACC Academy for courses and accredited certificates, which could also serve as an internal training platform for employees or external resource for potential hires. Although direct hiring details are not disclosed, the continuous development and expansion of their software, coupled with their extensive client base, strongly suggest a stable, if not growing, workforce to manage operations, support, and further innovation within their specialized market segment.

Arab Sea Information Systems (smacc.com), a Saudi joint-stock company specializing in software development and IT solutions, demonstrates a strong financial presence in the Middle East and beyond. While specific revenue figures and detailed fundraising rounds for SMACC (smacc.com) are not publicly disclosed, the company highlights its extensive customer base, boasting over 99,000 clients globally and more than 715,000 users across 10 countries [https://arabsea.com/, https://smacc.com/ww/en/accounting-software/why-smacc]. This substantial user adoption, coupled with over 40 years of service in the Arabic-speaking business market, indicates a robust and established financial foundation.

The company offers its Cloud ERP and accounting software with various pricing tiers, including "Basic" at $125.00/month, "Advanced" at $159.00/month, and "Enterprise" at $185.00/month [https://configuration.smacc.com/Pricing/Index]. This tiered subscription model suggests a recurring revenue stream, typical for SaaS businesses. Their commitment to guaranteed uptime of 99.9% and certifications like ISO/IEC 20000-1 IT Service Management and ISO 22301 Business Continuity also imply significant investment in infrastructure and service reliability, which are crucial for maintaining customer satisfaction and long-term financial health [https://smacc.com/].

In terms of strategic operational decisions impacting financial performance, Arab Sea Information Systems migrated SMACC to Microsoft Azure in April 2017 [https://configuration.smacc.com/Home/PressRelease]. This move was aimed at enabling e-commerce capabilities and likely represented a strategic investment in cloud infrastructure to enhance scalability, efficiency, and potentially reduce operational costs in the long run. There is no public information available regarding specific mergers and acquisitions involving SMACC (smacc.com).

Arab Sea Information Systems (SMACC) actively engages with its community and client base through various events, including training sessions, webinars, and conferences. The company offers live training sessions to its subscribers, with recordings available for past participants. These sessions cover a range of topics pertinent to their Cloud ERP system, such as HR, e-commerce, manufacturing, point-of-sale (POS), inventory, sales, and purchasing, all offered in multiple languages to cater to their diverse clientele.

SMACC also participates in major industry events, such as Cairo ICT 2025, where they showcased their offerings. Videos from their participation at such conferences are often shared on their video library, providing insights into their presence and product demonstrations. In addition to external events, SMACC maintains a comprehensive video library with tutorials and how-to guides in various languages, serving as an ongoing resource for users to learn about their software's functionalities, including human resources management, financial accounting, fixed assets, and inventory.

Historically, Arab Sea Information Systems has used press releases to announce significant milestones, such as their migration of SMACC to Microsoft Azure in 2017, demonstrating their commitment to technological advancements and improved service delivery. While specific upcoming event schedules are subject to change, SMACC consistently provides opportunities for customers to engage, learn, and stay updated on their latest features and compliance standards.