Copenhagen Optimization Competitive Intelligence & Landscape

Copenhagen Optimization (copenhagenoptimization.com), founded in 2014, is a world-leading company specializing in airport optimization. Headquartered in Copenhagen, Denmark, the company's mission is to make airport operations simple and efficient, thereby improving the passenger experience for millions of travelers worldwide. They achieve this through data-driven insights, state-of-the-art software, and hands-on implementation, targeting airports globally to help them mitigate capacity constraints and enhance operational efficiency.

Their core product is Better Airport®, a cloud-based Connected Operations software platform built by airport operators for airport operators. This platform integrates crucial airport operations, including check-in, baggage, security, stand & gate, and immigration, which traditionally operated in silos. Key modules of Better Airport include Better Forecast, which provides accurate predictions of passenger and baggage flow, and Better Security, which strengthens security operations. This interconnected approach allows data to flow seamlessly, making it the world's leading connected operations platform for airport operators.

In addition to their software solutions, Copenhagen Optimization offers airport consulting services. These services leverage their deep-rooted expertise in operational strategy, advanced analytics, planning, and optimization. They prioritize strong partnerships and collaboration, ensuring analyses are rooted in the client's reality and needs. Notable collaborations include transforming baggage operations at Denver International Airport, enhancing gate allocation for new airlines, and improving check-in and security efficiency at Copenhagen Airport.

The company has also expanded its reach, partnering with airports such as Brisbane International Airport to transform security operations and John F. Kennedy International Airport to enhance its Airport Operations System. In a significant development, Copenhagen Optimization entered into a purchase agreement in which InfraVia, a leading independent private equity firm, acquired a majority stake in the company, aiming to accelerate commercial development.

Copenhagen Optimization (copenhagenoptimization.com) offers Better Airport®, a cloud-based software platform designed to optimize various airport operations. The platform features core modules such as Better Forecast, which provides accurate predictions of passenger and baggage arrivals to aid staffing and operational decisions [https://copenhagenoptimization.com/better-airport/better-forecast]. Other key modules include a Resource Management System (RMS) that connects check-in, stands & gates, and baggage reclaim [https://copenhagenoptimization.com/better-airport/resource-management-system], Better Stand & Gate for automatic allocation and optimization of stands and gates [https://copenhagenoptimization.com/better-airport/better-stand-gate], Better Check-In for seamless passenger processing [https://copenhagenoptimization.com/better-airport/better-check-in], and Better Virtual Queuing to manage demand and reduce queues at various touchpoints [https://copenhagenoptimization.com/better-airport/better-virtual-queuing].

Copenhagen Optimization emphasizes a flexible approach to pricing, stating that there are no fixed pricing plans due to the unique needs of different airports [https://copenhagenoptimization.com/pricing]. Instead, the company encourages potential clients to engage in a conversation and potentially a demo to discuss specific requirements and tailor solutions accordingly [https://copenhagenoptimization.com/pricing]. This personalized approach ensures that the pricing is as adaptable as their software, catering to airports of all sizes and complexities.

The initial step for prospective clients involves a 15-minute introductory call to understand their operational challenges and goals, followed by a free 30-minute consultation and a personal tour of the Better Airport software [https://copenhagenoptimization.com/demo][https://copenhagenoptimization.com/your-journey-with-us]. This free demo allows Copenhagen Optimization to identify how their solutions can specifically help optimize airport processes, reduce delays, and enhance passenger satisfaction without any upfront cost [https://copenhagenoptimization.com/demo].

In addition to its software offerings, Copenhagen Optimization also provides data-driven airport consulting services. These services leverage the team's expertise in operational strategy, advanced analytics, planning, and optimization, ensuring that analyses are rooted in the client's reality and needs [https://copenhagenoptimization.com/]. The combination of software and consultancy allows the company to offer comprehensive solutions for mitigating capacity congestion and improving overall airport operations.

While Copenhagen Optimization does not publish specific pricing tiers or free vs. paid feature breakdowns, its model clearly indicates that the core software platform and its modules are paid features, customized per airport. The initial consultations and product demonstrations serve as free engagement opportunities to explore solutions before committing to a tailored plan [https://copenhagenoptimization.com/demo].

Copenhagen Optimization (copenhagenoptimization.com) is actively expanding its team, signaling a strategic focus on enhancing airport operations globally. The company welcomed seven new employees in the past year, bringing their total workforce to 53 dedicated professionals representing 20 nationalities, highlighting an international and diverse recruitment strategy [https://copenhagenoptimization.com/blog/copenhagen-optimization-2024-wrapped]. This consistent growth demonstrates their commitment to their mission of improving the passenger experience for millions of travelers worldwide through data-driven insights and advanced optimization.

The company frequently seeks individuals motivated by challenges, particularly those with expertise in sophisticated data analysis and optimization, to help improve experiences at some of the world's busiest airports [https://copenhagenoptimization.com/company/careers]. This aligns with their core offerings, which include Better Airport® software for connected operations and specialized airport consultancy services [https://copenhagenoptimization.com/]. Notable team members include CEO & Founder Anders Dohn, Vice President of Strategy Chad Leqve, and Director, Consultancy Emanuele Di Matteo, indicating a strong leadership and technical focus [https://copenhagenoptimization.com/company/team].

Recent hiring trends suggest a continuous need for roles such as Senior Consultants, Software Engineers, and Student Assistants, supporting both their headquarters in Copenhagen and their US office [https://copenhagenoptimization.com/company/team]. The addition of experienced professionals like Esben Kolind as Lead Consultant in late 2022 further reinforces their investment in expert-driven solutions [https://copenhagenoptimization.com/news/page/3]. There is no information to suggest any layoffs at Copenhagen Optimization; instead, the company's hiring patterns consistently point towards steady growth and expansion in their specialist fields.

In a significant development, Copenhagen Optimization entered into a purchase agreement for a majority stake acquisition by InfraVia, a prominent independent private equity firm. This strategic move aims to accelerate the company's commercial development and expand the scope of its software solutions at an increased pace [https://copenhagenoptimization.com/news/copenhagen-optimization-agrees-sale-of-majority-stake-to-infravia-capital-partners/]. InfraVia Capital is known for its investments in resilient businesses across real assets and technology [https://infraviacapital.com/].

Copenhagen Optimization has also secured funding through grants, notably completing the prestigious Horizon 2020 research and innovation program by the European Commission. This two-year program, which concluded in September 2021, recognized the company's Better Airport® software solution for its potential to drive optimization in airports globally [https://copenhagenoptimization.com/news/awarded-the-european-commission-horizon-2020-grant/], [https://copenhagenoptimization.com/news/airport-optimization-solution-awarded-eu-grant/]. This grant underscored the innovative nature of their AI-driven airport optimization solutions.

The company has demonstrated a consistent drive for growth, having previously sought DKK 8 million (approximately 1.07 million EUR) in new capital to support its expansion efforts [https://copenhagenoptimization.com/news/airport-operational-planning-software-in-high-demand/]. This earlier fundraising initiative highlights Copenhagen Optimization's sustained focus on scaling its operations and market presence. Its entrepreneurial success was further recognized with a nomination for the Ernst and Young Entrepreneur Of The Year Award in 2017 [https://copenhagenoptimization.com/news/ey-entrepreneur-of-the-year-2017/].

Copenhagen Optimization hosts the annual Better Airport Summit, a significant event for clients and partners in the airport operations industry. This summit, held in Copenhagen, brings together experts from airports across Europe and North America to collaborate and share innovative ideas. Topics discussed at these summits have included stand and gate management, baggage handling, security, staffing, and forecasting, addressing critical challenges faced by airports as air traffic and fluctuations continue to grow [https://copenhagenoptimization.com/better-airport-summit][https://copenhagenoptimization.com/news/better-airport-summit-2025-key-highlights/][https://copenhagenoptimization.com/blog/copenhagen-optimization-2024-wrapped]. The first Better Airport user summit was hosted in 2019, marking a milestone for the company [https://copenhagenoptimization.com/news/better-airport-summit2019/].

In addition to the summit, Copenhagen Optimization actively participates in the industry through a variety of webinars. These on-demand sessions feature industry experts and real-world airport experiences, offering practical insights into evolving airport operations [https://copenhagenoptimization.com/resources/webinars]. These webinars cover a range of crucial subjects, including how forecasting and planning lead the way in airport operations, especially in volatile conditions [https://copenhagenoptimization.com/resources/webinars/how-forecasting-and-planning-will-lead-the-way].

Further webinar topics include optimizing stand and gate management to combat congestion and meet future demands [https://copenhagenoptimization.com/resources/webinars/optimize-your-stand-and-gate-management].

Copenhagen Optimization also hosts "Optimization Talks," such as a session on virtual queuing for airports, exploring its potential for commercial business cases, increased operational efficiency, and improved passenger experience [https://copenhagenoptimization.com/resources/webinars/optimization-talks-2-virtual-queuing-for-airports].

The company also provides webinars guiding airports on operational planning system consolidation, addressing the challenges posed by traffic volatility and the need for automated and streamlined operations [https://copenhagenoptimization.com/resources/webinars/guide-on-operational-planning-system-consolidation]. Their extensive webinar library and the Better Airport Summit underscore Copenhagen Optimization's commitment to sharing knowledge and fostering collaboration within the airport industry [https://copenhagenoptimization.com/resources/webinars][https://copenhagenoptimization.com/timetable/category/summit-category-inspiration/].