Experity Competitive Intelligence & Landscape

Experity (experityhealth.com) is a prominent health information technology company specializing in software and services for the urgent care market. The company offers a unified, AI-driven, and patient-centered platform designed to help urgent care clinics streamline operations, enhance patient experiences, optimize revenue, and accelerate growth [experityhealth.com].

Experity aims to be the most trusted on-demand healthcare platform for both patients and providers [experityhealth.com/careers/].

Experity's core offerings include an Electronic Medical Record (EMR) and Practice Management (PM) system, teleradiology services, patient engagement tools (such as Clockwise Patient Engagement and Calibrater Patient Engagement), and revenue cycle management (RCM) solutions [experityhealth.com]. Their platform focuses on simplifying workflows by connecting clinical, front desk, and billing teams, offering features like digital booking, front desk automation, AI Scribe for faster charting, and AI insurance matching [experityhealth.com]. They also provide support services for their EMR/PM and teleradiology solutions [experityhealth.com/support/].

While operating as Experity since 2019, the company's history dates back to the early 21st century when two separate companies, focused on digitizing medical records for urgent care, merged [experityhealth.com/company/].

Experity serves urgent care facilities, with its software and services being utilized by over 5,500 clinics nationwide [experityhealth.com/resource/videos/meet-experity/]. The company is led by an executive team including CEO Bobby Ghoshal and Executive Chairperson David Stern [experityhealth.com/leadership/].

Experity's mission is to connect patients and providers through game-changing technology, powering a patient-centered healthcare revolution [experityhealth.com/company/, experityhealth.com/wp-content/uploads/2021/05/Experity-Media-Kit.pdf]. They emphasize efficiency, innovation, and a relentless focus on putting people at the heart of healthcare, ultimately enabling urgent cares to see more patients, deliver better care, and optimize revenue [experityhealth.com, experityhealth.com/wp-content/uploads/2021/05/Experity-Media-Kit.pdf].

Experity provides a unified, AI-driven platform for urgent care, offering various software solutions designed to optimize revenue, improve patient care, and accelerate growth. Their core offerings include EMR/PM (Electronic Medical Record/Practice Management), Teleradiology, Patient Engagement, and Revenue Cycle Management services [https://www.experityhealth.com/]. The company emphasizes streamlining clinical, front-desk, and billing workflows into a continuous system to eliminate bottlenecks and enhance efficiency [https://www.experityhealth.com/urgent-care-software-suite/emr-practice-management/].

While specific pricing plans are not explicitly listed, Experity positions its solutions as integrated suites built to address the challenges of disjointed technology in urgent care, encouraging potential customers to "Get everything" [https://www.experityhealth.com/buyers-guide/]. They offer an EMR/PM solution that aims to connect all aspects of an urgent care visit, from check-in to discharge, ensuring accurate charge capture and improved revenue [https://www.experityhealth.com/urgent-care-software-suite/emr-practice-management/]. They also highlight their Revenue Cycle Management services as a way to achieve predictable revenue through expert billing and claims management [https://www.experityhealth.com/urgent-care-software-suite/revenue-cycle-management/].

Experity recently announced new, limited-time pricing for its Teleradiology services, making it "More Affordable Than Ever" to switch. This offering provides timely overreads from board-certified radiologists with industry-leading turnaround times, utilizing AI technology to assist in identifying abnormalities [https://www.experityhealth.com/teleradiology-built-for-urgent-care/][https://www.experityhealth.com/]. Additionally, Experity offers a payments platform and a device leasing opportunity for payment devices, aiming to reduce operational challenges and costs associated with maintenance and servicing [https://www.experityhealth.com/urgent-care-software-suite/emr-practice-management/digital-payments/get-started/][https://www.experityhealth.com/urgent-care-software-suite/emr-practice-management/digital-payments/device-leasing/]. Detailed pricing for these services would likely require direct engagement with Experity representatives, as indicated by their "Get Started" and "Get Product Answers" calls to action [https://www.experityhealth.com/].

Experity demonstrates a consistent growth-oriented hiring strategy, reflecting its position as a leading health information technology (HIT) company in the urgent care sector [experityhealth.com/careers/]. The company actively seeks talented individuals to support its vision of being the most-trusted on-demand healthcare platform for both patients and providers [experityhealth.com/careers/]. This focus on expansion is also evident in their recent leadership appointments, including Jason McNeil as EVP of Revenue Cycle Management and Clarissa Riggins as Chief Product Officer, reinforcing their commitment to business strategy and technology in urgent care AI and beyond [experityhealth.com/news/experity-expands-leadership-team-to-accelerate-the-next-generation-of-urgent-care-ai/].

Experity emphasizes a dynamic and innovative culture, continuously growing and looking to hire team-oriented people [experityhealth.com/news/experity-earns-2022-great-place-to-work-certification/]. Their careers page, linked directly from various sections of their website, serves as the central hub for all open positions, indicating a structured approach to recruitment [experityhealth.com/careers/]. The company also highlights its commitment to Equal Employment Opportunity, ensuring a diverse and inclusive hiring process [experityhealth.com/careers/eeo/].

The company's strategic hires, particularly in areas like Revenue Cycle Management and Product, align with its platform's core offerings: EMR & PM, Teleradiology, Patient Engagement, and Revenue Cycle Management [experityhealth.com/]. This suggests a drive to enhance its integrated operating system and accelerate growth, as stated on their homepage [experityhealth.com/]. There is no information suggesting recent layoffs at Experity within the provided sources; instead, the emphasis is consistently on growth and expanding their team [experityhealth.com/news/experity-celebrates-successful-investment-cycle-with-employee-trip-to-orlando/].

Experity, a leading provider of urgent care software and EMR solutions, has attracted significant investment to fuel its growth and market leadership [https://experityhealth.com/]. In March 2022, Experity announced a strategic growth investment from GTCR, a prominent private equity firm with extensive experience in healthcare technology.

Warburg Pincus, an existing investor, maintained a minority interest in the company following this transaction [https://www.experityhealth.com/news/gtcr-invests-in-industry-leader-experity-to-drive-the-future-of-on-demand-care/].

The company's Chief Financial Officer, Brian Berning, is instrumental in guiding Experity's financial and operational leadership, including investment and compliance relations, and spearheading M&A efforts to expand its capabilities in the on-demand healthcare market [https://www.experityhealth.com/leadership/brian-berning/].

Experity offers services like Revenue Cycle Management and provides free billing analysis to help clinics optimize their financial performance [https://www.experityhealth.com/revenue-cycle-management/].

While specific overall revenue figures for Experity are not publicly detailed, the company emphasizes profitability as a key goal for urgent care clinics, highlighting the importance of revenue minus costs to determine profit. Their platform is designed to optimize revenue for urgent care centers, with claims of collecting millions in revenue for clinics in recent years [https://experityhealth.com/].

Experity also provides resources to urgent care clinics on financial planning, funding updates, and managing the costs associated with opening and operating a clinic [https://www.experityhealth.com/resource/webinars/protect-your-clinics-financial-future/, https://www.experityhealth.com/resource/blog/cost-to-open-urgent-care/, https://www.experityhealth.com/resource/resources/how-to-start-an-urgent-care-and-build-one-that-lasts/].

Experity actively participates in and hosts a variety of events, including major industry conventions, proprietary conferences, and a robust webinar program, all focused on urgent care. They are a prominent presence at the Urgent Care Association Convention, where they showcase their technology designed specifically for urgent care, aiming to improve patient experience and financial results. For example, they will be at the UCA Urgent Care Convention in Chicago from April 12–14, 2026, at booth #305 [https://www.experityhealth.com/events/urgent-care-association-convention/].

Experity also hosts its own significant event, Urgent Care Connect. This conference features expert-led sessions and interactive experiences, providing practical insights and fostering connections within the urgent care community [https://www.experityhealth.com/events/urgent-care-connect/agenda/]. The event includes calls for speakers from clinical, operational, billing, and industry leaders to share their expertise [https://www.experityhealth.com/events/urgent-care-connect/]. The next Urgent Care Connect is scheduled for February 8-9, 2027, at the Grand Hyatt Nashville [https://www.experityhealth.com/events/urgent-care-connect/].

In addition to conventions and conferences, Experity offers an extensive range of webinars, both live and on-demand, to educate and inform urgent care professionals [https://www.experityhealth.com/webinars/]. These include series such as the Experity Masterclass for customers, focusing on topics like Provider Daily Tasks and MA Best Practices using the Experity EMR [https://www.experityhealth.com/resource/webinars/masterclass-series/]. Other webinars cover critical subjects like "How AI Scribe Transforms Urgent Care Documentation" [https://www.experityhealth.com/webinars/transform-urgent-care-documentation/], and an "Introduction to Experity's New C&C Platform" for streamlining credentialing and contracting [https://www.experityhealth.com/resource/webinars/cc-webinar-series/]. They also provide valuable resources like the "Urgent Care RCM Health Check" to help clinics assess and improve their revenue cycle management [https://www.experityhealth.com/resource/webinars/rcm-health-check/].