Follow Health Competitive Intelligence & Landscape

Follow Health (follow.fr) is a French company established in 2015, dedicated to enhancing healthcare quality through its comprehensive medical software solutions. The company's mission is to build the future of medical platforms in France and Europe, improving the quality of healthcare by streamlining patient follow-up, which historically has been a time-consuming process [https://www.follow.fr/about]. Catering to a wide array of medical specialists across 26 disciplines, Follow Health provides an entirely secure application designed for physicians, specialists, and medical practices to manage their entire medical activity, from patient administration and tracking to billing [https://www.follow.fr/demo].

The core product offered by Follow Health is a Ségur-certified digital patient follow-up and electronic patient record software [https://follow.fr/]. This platform centralizes all aspects of a medical practice, offering essential functionalities such as patient reception with personalized questionnaires, secure messaging for communication between health professionals, and an integrated calendar for efficient appointment management [https://follow.fr/]. Key features also include assistance with prescriptions, scientific research tools for analyzing anonymized patient data, robust document management, and secure electronic billing and payment processing [https://follow.fr/].

Follow Health serves a significant market, with over 5,000 health professionals utilizing its platform to manage the care of more than 10 million patients [https://www.follow.fr/demo]. The company emphasizes personalized support, offering free installation and a dedicated expert for quick responses, regardless of the practice's size [https://www.follow.fr/pricing]. Their commitment to user satisfaction is reflected in a 4.6/5 rating based on over 900 client reviews [https://www.follow.fr/about]. By providing a unified platform, Follow Health empowers medical professionals to enhance patient experience, maintain healthier practices, and contribute to smarter research [https://www.follow.fr/mentions-legales].

Follow Health (follow.fr) offers a comprehensive suite of medical software solutions designed for specialists, centralizing various aspects of their daily practice. Their Ségur-certified software caters to 26 medical specialties, serving over 5,000 health professionals and tracking 15,000,000 patients. Key functionalities include patient reception with personalized questionnaires, patient tracking, a secure messaging system, calendar management with automated appointment reminders, prescription assistance with a therapeutic decision-making system, scientific research capabilities through anonymized data analysis, document management, and robust billing & payment features to streamline invoicing and electronic health form transmission.

Follow Health provides flexible pricing options, including the Follow LGC Ségur packs and a Follow LGC SÉGUR - Sur mesure plan. For practices seeking to meet specific compliance requirements, the Follow Classique offer, priced at 189 € TTC per month when billed annually (or 204 € for monthly payments over 12 months), is available. This plan is crucial for obtaining the DONUM forfait structure and includes essential features such as patient record management, medical report and document entry, and the LAP VIDAL and E-prescription module.

The platform's features are designed to enhance productivity and patient care quality. For instance, the Calendar functionality not only helps manage appointments efficiently but also sends automatic reminders via SMS, email, or notifications, reducing no-shows. The Facturation & Paiement (Billing & Payment) module simplifies and secures the preparation and transmission of electronic health forms, allowing practitioners to centralize payments and track revenues, while minimizing billing errors.

Follow Health also prioritizes secure document management with a dedicated platform and aids in prescription accuracy to improve patient care outcomes. Their support teams are available Monday to Friday from 8:30 AM to 7:00 PM to assist with deployment and solution implementation.

Follow Health (follow.fr) demonstrates a consistent growth trajectory, focused on expanding its reach within the medical software sector. The company's homepage explicitly invites professionals to "Rejoignez plus de 4 500 professionnels de santé," indicating an active and ongoing recruitment effort to support its expanding user base. This drive for new professionals underscores a strategy aimed at continuous market penetration and broader adoption of their specialized medical platform. With a strong commitment to enhancing the quality of healthcare, Follow Health appears to be in a growth phase, actively seeking talent to further its mission.

While specific details on recent hiring trends, such as exact numbers of new hires or notable job openings, are not publicly disclosed, the company's messaging consistently highlights its expanding ecosystem.

Follow Health states that "Déjà plus de 5 000 professionnels de santé nous font confiance" [https://www.follow.fr/pricing], indicating an increase from the 4,500 mentioned elsewhere [https://follow.fr/], which suggests a positive hiring trend to support this growing network of users. This increase in user numbers directly correlates with the need for expanded internal teams to manage customer support, software development, and market outreach.

There is no public information available regarding layoffs at Follow Health. Instead, the company's messaging consistently points towards growth and expansion. They aim to "Construire l’avenir de la plateforme médicale en France et en Europe" [https://www.follow.fr/about], which inherently implies a need for sustained and strategic hiring rather than workforce reductions. The company's emphasis on supporting over "15 000 000 Patients suivis" and serving "26 Spécialités médicales" reinforces a robust operational scale that requires a stable and growing team.

The hiring patterns at Follow Health, primarily inferred from their public statements about user growth and future ambitions, signal a strategic focus on scaling their operations and enhancing their product offering. The company’s consistent growth in the number of healthcare professionals utilizing its platform, coupled with its vision for the future of medical platforms in France and Europe, suggests an ongoing need for talent across various departments. This sustained growth in user adoption indicates a healthy company strategy focused on expansion and market leadership within the medical software industry.

Follow Health (follow.fr) offers a comprehensive medical software solution for specialists, supporting various aspects of their daily practice, including patient management, secure messaging, scheduling, e-prescription assistance, scientific research, document management, and billing & payment [https://www.follow.fr/fonctionnalites/facturation-paiement]. The platform aims to streamline administrative tasks and optimize revenue generation for healthcare professionals by simplifying billing processes and electronic transmission of health forms [https://www.follow.fr/fonctionnalites/facturation-paiement]. With a focus on improving healthcare quality in France and Europe, Follow Health has been in operation since 2015 [https://www.follow.fr/about].

Follow Health provides a transparent pricing structure for its services, including an annual subscription model. For example, the "Follow Classique" offer, which integrates LAP VIDAL, is priced at 209 € TTC per month when billed annually, or 224 € when paid monthly over 12 months [https://www.follow.fr/pricing]. The company also highlights that the subscription cost can be 0€ after reimbursement, depending on applicable conditions [https://www.follow.fr/all-features]. This flexible pricing and potential for reimbursement underscore their commitment to accessibility for medical professionals.

While specific details on revenue figures, funding rounds, valuations, or M&A activities are not explicitly detailed in the provided content, Follow Health demonstrates strong market penetration and user satisfaction. The company boasts serving 5,000 healthcare professionals and tracking 15,000,000 patients across 26 medical specialties [https://follow.fr/]. They also report a high customer satisfaction rating of 4.6/5 based on over 900 client reviews [https://www.follow.fr/about]. This significant user base and positive feedback are strong indicators of the company's financial health and growing influence in the French and European medical software market.

Follow Health (follow.fr) demonstrates its commitment to supporting medical professionals through continuous engagement and dedicated assistance. While specific event participation details like conference attendance or hosted webinars are not explicitly detailed on their public-facing website, their operational model strongly emphasizes direct interaction and support. This includes comprehensive onboarding and deployment assistance, ensuring seamless integration of their medical software for all users [follow.fr].

Follow Health prioritizes user success by offering robust customer support, available Monday to Friday from 8:30 AM to 7:00 PM, to address any queries and facilitate effective use of their platform [follow.fr]. This consistent availability acts as a continuous 'event' of support, guiding healthcare professionals through all stages of their journey with the software. Their personalized training sessions are tailored to each specialty and practice workflow, further highlighting their hands-on approach to user education and enablement [follow.fr/pricing].

The company's focus on human-centered design, developed by humans for doctors, suggests an internal culture that values direct feedback and practical application [follow.fr/about]. This philosophy inherently promotes an interactive relationship with their user base, akin to ongoing community engagement, even if not through traditional large-scale events. By offering a "dedicated follow-up" and support team, Follow Health ensures practitioners receive continuous guidance, fostering a collaborative environment for improving healthcare quality [follow.fr/all-features].