Nelly Solutions Competitive Intelligence & Landscape

Nelly's core services encompass the entire patient journey from check-in to payment. This includes digital patient intake where anamnesis and other forms can be completed on a patient's own smartphone, automated transfer of data to practice management systems (PVS), and digital document management for secure sending and signing via SMS, WhatsApp, or email [https://getnelly.de/]. The company also provides solutions for digital payment, allowing patients to receive and pay invoices instantly online, and offers practice review management to help practices gather more positive patient feedback [https://getnelly.de/].

A key innovation from Nelly is its AI-powered documentation feature, enabling medical staff to document treatments in real-time through voice input, thereby transforming the

Nelly Solutions provides clear and transparent pricing for its software. The Payment Package is available for €19, which includes a Nelly card terminal for the practice, the ability to send digital payment links supporting all cards, direct SEPA transfers, and financing through Klarna [https://www.getnelly.de/en/prices]. For a broader suite of features, a package priced at €99 offers digital, standardized anamnesis forms, the capability to send and receive documents, direct integration into the Practice Management System (PMS), free card terminals, and regular data analysis of anamneses, along with individual documents and a Google Review feature [https://www.getnelly.de/preise].

Beyond these core packages, Nelly Solutions offers several distinct modules. These include the Checkout Starter-Paket for digital patient intake and document management [https://www.getnelly.de/checkout-starter-paket], Online Payments for simplified patient billing via various digital methods like credit card or Apple Pay, including options for digital prepayment for patients with lower credit ratings [https://www.getnelly.de/en/products/online-payment]. The Practice Portal serves as a central hub for organizing documents, payments, and credit ratings [https://www.getnelly.de/en/software-solutions/practice-portal], while AI Documentation leverages artificial intelligence to automate and streamline the documentation process [https://www.getnelly.de/en/ai-documentation-copy-2]. Additionally, Nelly provides physical Card Readers for in-person payments [https://www.getnelly.de/en/products/card-readers] and Digital Factoring for fully digital invoice delivery and payment processing, partnered with Vereinigte Volks- und Raiffeisenbank [https://www.getnelly.de/en/products/digital-factoring]. There are no explicit mentions of recent pricing changes; the presented prices appear to be current offerings.

The jobs page on getnelly.de, available in multiple languages including English, German, and Italian, indicates ongoing opportunities within the company. This multilingual approach to recruitment suggests an intention to attract diverse talent and potentially support international expansion or a diverse internal workforce. The company's emphasis on simplifying daily tasks for medical staff and digitizing healthcare processes underpins its need for skilled professionals who can contribute to this vision.

Nelly's recruitment patterns reflect its strategic objective to make healthcare professions more appealing by cutting down on bureaucracy. By actively seeking individuals passionate about digital transformation in healthcare, Nelly is investing in its core mission of developing innovative software solutions. The absence of any mention of layoffs on their official channels further reinforces a narrative of growth and stability as they continue to refine and expand their offerings, such as their AI Plan Agent and various digital patient journey tools.

Nelly focuses on enhancing the financial health of medical practices by automating operational and financial processes, from check-in and documentation to billing, payments, and patient financing [https://getnelly.de/]. By integrating with existing practice management systems, Nelly aims to reduce administrative burdens, improve cash flow, and ultimately increase revenue per patient for its clients. The company reports that its solutions can lead to up to a 30% increase in revenue for practices [https://www.getnelly.de/en], a key indicator of its positive financial impact on its user base. Over 1000 practices already trust Nelly, underscoring its market penetration and the perceived value of its services [https://getnelly.de/].

While specific overall revenue figures for Nelly Solutions are not publicly disclosed, the company's pricing structure for its software solutions ranges from 19€ to 299€, indicating a tiered service model designed to cater to various practice needs [https://www.getnelly.de/en/prices]. Furthermore, Nelly is recognized as a pioneering digital factoring provider in the DACH market, collaborating with banks to facilitate the digital transmission of statements and invoices for dentists [https://www.getnelly.de/en/blog/zahnarzt-factoring]. This specialized financial service further contributes to Nelly's revenue streams and strengthens its position as a comprehensive solution for practice financial management, focusing on efficiency and cost savings through automated scoring and digital payments [https://www.getnelly.de/preise].

Nelly regularly hosts webinars covering crucial topics for modern practices. Past webinars have addressed "Smart visibility in 2026: How to be found online with SEO & GEO in times of AI" from May 21, 2026 source, "Innerhalb kurzer Zeit qualifiziertes Personal gewinnen" (How to quickly acquire qualified personnel) on March 6, 2025 source, and "Schluss mit lückenhafter Doku: Wie KI Ihre Praxis entlastet" (No more incomplete documentation: How AI relieves your practice) on April 28, 2026 source. Other webinars include "Schluss mit Nachtelefonieren: Wie Zahnarztpraxen offene Behandlungspläne automatisiert zum Abschluss bringen" (No more follow-up calls: How dental practices automatically finalize open treatment plans) source and "Nahtlos digital: So läuft die Patientenreise mit Nelly & dem Praxismanager" (Seamlessly digital: How the patient journey works with Nelly & Praxismanager) from September 9, 2025 source.

Beyond online events, Nelly maintains a strong presence at significant industry trade shows and conferences. They participated in Dental Berlin from June 20-21, 2025 source, the Best Day Düsseldorf 2025 on February 21-22, 2025 source, and the 16. Dental Summer from June 18-21, 2025, at the Maritim Seehotel source. These events provide valuable opportunities for direct engagement with current and prospective clients, demonstrating their Praxisproduktivität solutions firsthand.

Additionally, Nelly hosts specialized community events like the "Praxisabend mit Nelly - Team entlasten, Zukunft gestalten" (Practice evening with Nelly - Relieve the team, shape the future) held in Hamburg on June 24, 2026 source. These evenings foster direct discussions on critical topics such as staffing shortages, practice organization, and the practical application of digital tools to alleviate administrative burdens. Through this diverse range of events, Nelly Solutions** continuously reinforces its position as a leader in digitalizing the complete patient journey for healthcare practices.