Screeb

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Screeb

Screeb Competitive Intelligence & Landscape

screeb.app ·

Overview

Screeb Overview

Screeb (screeb.app) is a comprehensive product experience platform designed to help companies understand and guide their users to make faster, better decisions. The company offers a suite of tools including Session Replays, User Feedback surveys, Product Tours, and AI Analytics to measure and improve the quality of user experiences in both built and bought products [screeb.app]. Their platform focuses on four essential pillars: Observe, Collect, Engage, and Deliver, allowing businesses to efficiently gather customer feedback through various methods, including in-app, in-page, and email surveys, and measure satisfaction using metrics like NPS, CSAT, and CES [screeb.app/blog/new-360-customer-feedback-platform].

Screeb targets product teams and customer experience managers across web and mobile applications, aiming to increase user knowledge, boost adoption and CSAT, and optimize decision-making [screeb.app/team/product][screeb.app/case-studies/how-rabbit-uses-screeb-app-to-collect-more-than-20k-responses-on-their-surveys]. A key differentiator for Screeb is its strong commitment to user privacy, offering a GDPR Compliant platform that does not collect private data, track IP addresses, or use cookies, ensuring user privacy by design [screeb.app/gdpr-privacy]. They emphasize enabling companies to deliver better experiences while respecting user privacy [screeb.app/gdpr-privacy].

Headquartered in France, Screeb serves over 2,000 teams in more than 35 countries globally [screeb.app]. The company raised a Seed Round of 1.5 million euros with Epopée Gestion, SuperCapital, and several SaaS experts to accelerate the development of new products and features [screeb.app/blog/screeb-raises-e1-5m-why-and-what-does-it-mean-for-the-future-of-product-led-user-research]. This funding underscores their mission to provide a new approach to User Research and Product Management, empowering product teams to ship the right products by understanding their users, prioritizing with confidence, and driving adoption [screeb.app/blog/screeb-raises-e1-5m-why-and-what-does-it-mean-for-the-future-of-product-led-user-research][screeb.app/team/product].

Competitors

Screeb Competitors

Screeb, a cloud-based survey building and user insight platform, faces competition from a diverse range of companies specializing in customer feedback, user experience, and analytics. One notable direct competitor is SurveyMonkey, a well-established player offering freemium models for gathering feedback with pre-built templates and analysis tools [tracxn.com/d/companies/screeb/__rEEN7zdHXcKRcPuW4c08WlfLwiiACoCnp3R1k_M9U_0]. While Screeb emphasizes AI reports and analysis, session replays, and product tours, SurveyMonkey is primarily known for its extensive survey capabilities and broad market share, serving a wide array of users from individuals to large enterprises.

Another significant competitor is Hotjar, which focuses on heatmaps, session recordings, and surveys, offering a freemium model similar to Screeb in providing visual insights into user behavior [toolradar.com/tools/screeb].

Screeb differentiates itself with features like AI-driven insights, product tours for onboarding, and release management, while Hotjar is often lauded for its intuitive visual analytics. Although both cater to user behavior intelligence, Screeb aims to close the feedback loop with tailored product tours and AI-powered analysis to measure and improve user experiences.

Typeform stands out as an alternative, known for its engaging conversational forms that aim to boost response rates through a more interactive experience [toolradar.com/tools/screeb]. While Screeb provides a comprehensive suite including session replays and AI analytics, Typeform's strength lies in its design-centric approach to data collection, making it a strong contender for user feedback where engagement is paramount. Both offer freemium models, but their core differentiators lie in their approach to user interaction and data gathering.

Userpilot is another competitor that specializes in user onboarding, engagement, and growth through no-code in-app experiences [toolradar.com/tools/screeb]. Unlike Screeb's broader focus on user feedback, session replays, and AI analytics, Userpilot directly addresses the need for guided user journeys and feature adoption.

Screeb also offers product tours, but Userpilot's dedicated no-code solution positions it as a strong alternative for companies prioritizing streamlined user onboarding and in-app guidance.

Indirectly, Max by Tezi AI and thinkeo are also listed as alternatives by GetLatka, indicating a competitive landscape that includes various SaaS solutions focusing on AI and business metrics [getlatka.com/companies/screeb.app/vs/tezi.ai]. While specific feature comparisons are not detailed, their presence suggests a broader market for tools that help businesses understand and optimize their digital products.

Screeb's strong emphasis on AI reporting and analysis for measuring and improving user experiences aligns it with this trend of leveraging artificial intelligence for deeper user insights.

Alternatives

Screeb Alternatives

Product & Pricing

Screeb Product and Pricing Intelligence

Screeb (screeb.app) offers a comprehensive Product Experience Platform designed for product teams to understand, engage, and guide their users across web, mobile, and even AI-powered experiences screeb.app. The platform provides solutions for user feedback, session replays, product tours, and AI analytics to help teams make data-driven decisions and ship products users love screeb.app screeb.app/team/product. Key features include funnel analysis, surveys, AI reports and analysis, release management, and user interview recruitment screeb.app.

For pricing, Screeb offers a Free Plan and a Scale Plan with a 14-day free trial, as indicated by their sign-up process help.screeb.app/en/article/how-to-sign-up-1g0rv72/. The paid plans are structured with annual billing offering a 15% discount screeb.app/pricing.

The entry-level paid tier, starting from €159/month (yearly), includes support for up to 10,000 MAUs, 200 survey answers, 500 users engaged in product tours, 1,000 session replays (beta), 1 conversion funnel, and dashboards for NPS, CES, and CSAT screeb.app/pricing. This tier also provides AI Content Analysis, mobile app support, custom design options, and advanced security features screeb.app/pricing. For larger organizations, a more robust plan is available starting from €479/month (yearly), accommodating up to 250,000 MAUs, 2,000 survey answers, 10,000 users engaged in product tours, and 125,000 session replays (beta) screeb.app/pricing.

Screeb emphasizes its GDPR compliance and European hosting, catering to over 2,000 teams in more than 35 countries screeb.app screeb.app/team/product. The platform's focus on an all-in-one solution for understanding user behavior, collecting in-app feedback, validating ideas, guiding users, and measuring impact positions it as a competitive alternative in the market screeb.app/screeb-vs/hotjar-the-best-hotjar-alternative.

Hiring & Layoffs

Screeb Hiring and Layoffs

Screeb (screeb.app) demonstrates a consistent and active hiring strategy, frequently promoting open positions across various sections of its website, including its homepage, blog posts, and team-specific pages screeb.app screeb.app/blog/screeb-raises-e1-5m-why-and-what-does-it-mean-for-the-future-of-product-led-user-research. This sustained call for talent is visible on pages dedicated to customer experience, digital teams, and product development screeb.app/team/customer-experience screeb.app/team/digital-teams screeb.app/team/product.

The company's hiring patterns signal a strong focus on growth and development, particularly following a €1.5M funding round, which they explicitly linked to team expansion screeb.app/blog/screeb-raises-e1-5m-why-and-what-does-it-mean-for-the-future-of-product-led-user-research. This investment in talent is crucial for a company that emphasizes innovation in areas like user feedback, session replays, product tours, and AI analytics.

Screeb also highlights its fully remote work model, acknowledging the complexities of hiring, onboarding, and leading a distributed team. This approach underscores a strategic effort to attract a broader talent pool and foster a culture of trust and empowerment within a remote environment screeb.app/blog/how-and-why-we-released-our-new-content-analysis-report-during-our-summer-retreat-2 screeb.app/blog/building-team-bonds-and-company-culture-in-a-fully-remote-saas-startup-in-2023-a-page-from-screebs-playbook-8.

There is no indication of layoffs; instead, the consistent promotion of "We are hiring" suggests a continuous expansion phase. This hiring trend aligns with Screeb's mission to enhance user experiences for over 2,000 teams in 35+ countries, indicating a sustained effort to scale its operations and product offerings.

Leadership

Screeb Management and Leadership Team

Screeb (screeb.app) is led by Michael HIRBEC, who serves as President and the legal representative/Director of Publication [https://screeb.app/terms-conditions]. The company maintains a fully remote work model, a strategy adopted since its inception [https://screeb.app/blog/how-and-why-we-released-our-new-content-analysis-report-during-our-summer-retreat-2].

Screeb has recently expanded its team, experiencing significant growth in new hires over the past six months, particularly for a company of its size [https://screeb.app/blog/how-and-why-we-released-our-new-content-analysis-report-during-our-summer-retreat-2]. The company is actively recruiting, with a strong emphasis on roles within Voice of Customer, Product Management, and CX Teams [https://screeb.app/terms-conditions, https://screeb.app/team/product]. This growth aligns with Screeb's commitment to empowering individuals in a remote setting through a clear vision and trust [https://screeb.app/blog/how-and-why-we-released-our-new-content-analysis-report-during-our-summer-retreat-2].

In a notable development for its funding and strategic direction, Screeb successfully raised a Seed Round of 1.5 million euros [https://screeb.app/blog/screeb-raises-e1-5m-why-and-what-does-it-mean-for-the-future-of-product-led-user-research]. This round included investments from Epopée Gestion, SuperCapital, and several other SaaS experts, signaling confidence in the company's future in product-led user research [https://screeb.app/blog/screeb-raises-e1-5m-why-and-what-does-it-mean-for-the-future-of-product-led-user-research]. The capital infusion is expected to further fuel Screeb's growth and product development, as indicated by their ongoing hiring efforts [https://screeb.app/blog/screeb-raises-e1-5m-why-and-what-does-it-mean-for-the-future-of-product-led-user-research, https://screeb.app/].

Financials

Screeb Financial Performance, Fundraising, M&A

Screeb, a company focused on user feedback, session replays, product tours, and user insights, successfully raised 1.5 million Euros in a Seed Round of funding. This investment was secured from Epopée Gestion and SuperCapital, alongside contributions from several SaaS experts [https://screeb.app/blog/screeb-raises-e1-5m-why-and-what-does-it-mean-for-the-future-of-product-led-user-research]. This capital injection is intended to accelerate the development of new products and features, enhancing their platform's capabilities for product improvement and team collaboration.

As a French-hosted and GDPR-compliant platform, Screeb emphasizes data privacy, a unique selling point in the market [https://screeb.app/pricing]. While specific revenue figures are not publicly disclosed, their pricing structure indicates various tiers ranging from €135/month to €839/month, suggesting multiple revenue streams from their diverse client base [https://screeb.app/pricing]. The company's focus on product-led growth, which they themselves have implemented to increase conversion by over 20x, underscores their strategy for sustained financial health and expansion [https://screeb.app/blog/product-led-growth-in-b2b-saas-how-we-revamped-our-onboarding-to-increase-conversion-by-over-20x].

Screeb serves over 2,000 teams in 35+ countries, indicating a strong global presence and adoption of their platform for elevating user experiences [https://screeb.app/]. The company operates as a société par actions simplifiée (SAS), registered in the Commercial Register of Nantes under No. B848 258 018, with an authorized capital of €13,762.09 [https://screeb.app/terms-conditions]. No information regarding mergers or acquisitions has been publicly released by Screeb.

Partnerships

Screeb Partnerships, Clients and Vendors

Screeb (screeb.app) empowers over 2,000 teams across more than 35 countries, offering robust solutions for user feedback, session replays, product tours, and AI analytics. The company's platform is designed to seamlessly integrate with existing workflows, allowing users to connect Screeb to their preferred tools in seconds without extensive coding or lengthy setups [screeb.app/?r=0].

Screeb maintains a partner program, inviting businesses to extend their value proposition to customers by building customized services on top of Screeb's advanced customer feedback tool [screeb.app/screeb-for-partners]. This collaboration enables partners to offer comprehensive solutions tailored to client needs, fostering increased customer satisfaction and loyalty.

The Screeb platform boasts numerous technology integrations to enhance its functionality and interoperability. Key integrations include Productboard, a product management platform that helps product managers gather feedback and prioritize builds [help.screeb.app/en/article/screeb-x-productboard-coqeti/]; Segment, for streamlined customer feedback data [screeb.app/integrations/segment]; and Amplitude, a powerful tool for product analytics, offering deeper insights into user behaviors and preferences [screeb.app/blog/screeb-x-amplitude-discover-our-brand-new-integration].

Further solidifying its ecosystem relationships, Screeb also integrates with a variety of other popular platforms. These include Intercom, a leading customer support platform for live chat and outbound messages [help.screeb.app/en/category/integrations-58q2lu/]; Zapier, for workflow automation; Slack, to deliver real-time customer feedback directly into channels [screeb.app/integrations/slack]; Jira Software, for issue tracking; Harvestr, for feature prioritization; Notion, for integrating customer feedback [screeb.app/integrations/notion]; and Zendesk, another prominent customer service solution [screeb.app/?r=0].

Events

Screeb Event Participations

Screeb actively participates in the Product community through various initiatives. The company hosts webinars focused on customer feedback and insights [screeb.app/webinars]. These online events demonstrate their commitment to educating product teams on best practices for user research and product discovery.

Beyond external events, Screeb, a fully remote company, organizes annual all-company gatherings or "Summer Retreats" to foster creativity and innovation among its team members [screeb.app/blog/how-and-why-we-released-our-new-content-analysis-report-during-our-summer-retreat-2]. These internal events are crucial for team cohesion and product development.

With a recent fundraising, Screeb plans to increase its activity within the Product ecosystem, promising new formats and content to engage product teams [screeb.app/blog/screeb-raises-e1-5m-why-and-what-does-it-mean-for-the-future-of-product-led-user-research]. They also invite potential clients to book meetings with their Product Discovery Experts to discuss how Screeb's features can enhance their discovery processes [screeb.app/blog/june-2023-product-updates].

Furthermore, Screeb offers resources such as guides, reports, and a help center, providing valuable content that serves as an ongoing form of engagement with the product community [screeb.app]. They also make it easy for interested users to "Try Screeb On Your Website" or "Get a Demo" [screeb.app/get-a-demo].

Frequently Asked Questions

What is the strategic significance of Screeb's consistent hiring, particularly after its Seed Round funding?

Screeb's consistent and active hiring, particularly following a €1.5M Seed Round, signals a strong focus on growth and product development. This expansion is crucial for supporting innovation in user feedback, session replays, product tours, and AI analytics, aligning with the company's mission to enhance user experiences for its growing global client base.

What does Screeb's adoption of a fully remote work model imply for its talent acquisition and operational strategy?

Screeb's fully remote work model allows it to attract a broader talent pool, unconstrained by geographical limitations. This approach also fosters a culture of trust and empowerment, which is strategic for a company emphasizing innovation and managing the complexities of a distributed team while scaling its operations.

How does Screeb's participation in product community events and webinars contribute to its market positioning and strategic goals?

Screeb's active participation in product community events and webinars, especially those focused on customer feedback and user research, strengthens its market positioning as an expert in product discovery. These initiatives educate product teams on best practices and allow Screeb to engage potential clients and showcase its features, supporting its goal of increasing activity within the Product ecosystem.

What does the €1.5M Seed Round funding from Epopée Gestion and SuperCapital indicate about Screeb's near-term strategic priorities?

The €1.5M Seed Round funding from Epopée Gestion and SuperCapital indicates Screeb's immediate strategic priority is to accelerate the development of new products and features. This capital infusion is explicitly tied to enhancing the platform's capabilities and expanding the team, signifying a focus on innovation and scaling product offerings.

How does Screeb's emphasis on GDPR compliance and European hosting differentiate it from competitors and appeal to its target market?

Screeb's commitment to GDPR compliance and European hosting serves as a key differentiator, appealing directly to businesses prioritizing user privacy and data security. This focus allows Screeb to build trust and address a critical market need, especially when competing against alternatives that may not offer the same level of privacy assurance, such as not collecting private data or using cookies.

Given its diverse product offerings (Session Replays, User Feedback, Product Tours, AI Analytics), how does Screeb position itself against more specialized competitors like SurveyMonkey or Hotjar?

Screeb positions itself as a comprehensive product experience platform by integrating diverse tools like Session Replays, User Feedback, Product Tours, and AI Analytics into a single solution. This broad offering allows it to provide an all-in-one approach to understanding user behavior and improving experiences, differentiating it from specialized competitors like SurveyMonkey (primarily surveys) or Hotjar (heatmaps and session recordings).

What strategic advantage does Screeb gain by offering a Free Plan and a 14-day free trial for its Scale Plan?

Offering a Free Plan and a 14-day free trial for its Scale Plan provides Screeb with a strategic advantage by lowering the barrier to entry for potential users. This allows product teams and CX managers to experience the platform's capabilities firsthand, facilitating user acquisition and conversion by demonstrating value before a financial commitment is required.

How does Screeb's partner program and extensive technology integrations support its growth strategy?

Screeb's partner program and extensive technology integrations, including with Productboard, Segment, and Amplitude, support its growth strategy by expanding its ecosystem and enhancing interoperability. These collaborations allow partners to build customized services and enable seamless data flow with existing client workflows, increasing the platform's stickiness and appeal to a broader client base.

What does Screeb's focus on user knowledge, adoption, and CSAT suggest about its primary target audience and value proposition?

Screeb's focus on increasing user knowledge, boosting adoption and CSAT, and optimizing decision-making suggests its primary target audience is product teams and customer experience managers. Its value proposition centers on empowering these professionals to understand and guide users, ultimately shipping better products and improving user experiences across web and mobile applications.

How does Screeb's product pricing structure, particularly the annual billing discount and tiers, reflect its sales and retention strategy?

Screeb's product pricing structure, which includes a 15% discount for annual billing and tiered plans, reflects a strategy aimed at incentivizing longer-term commitments and catering to varying organizational sizes and usage needs. The tiers, ranging from €159/month for up to 10,000 MAUs to €479/month for up to 250,000 MAUs, are designed to scale with customer growth and promote retention by offering cost savings for annual subscriptions.

What is the significance of Michael HIRBEC serving as President and the legal representative/Director of Publication for Screeb?

Michael HIRBEC serving as President and the legal representative/Director of Publication for Screeb indicates a centralized leadership structure with clear accountability. This role likely involves overseeing both strategic direction and compliance, particularly given Screeb's emphasis on GDPR adherence and its base in France.

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