Staples Competitive Intelligence & Landscape

Staples (staples.com) is a prominent retailer and solutions provider specializing in workspace products and services, aiming to keep teams productive, connected, and inspired. The company has been an industry leader for over 35 years, offering an extensive range of items including office supplies, furniture, technology, cleaning products, school supplies, and printing services.

Staples caters to both individual consumers and businesses, providing solutions to navigate the evolving world of work.

Staples' core products and services encompass a wide variety, from everyday office essentials like paper, ink, and toner, to more specialized offerings such as custom print banners, document printing, and school technology. The company also features its own family of brands, including Staples Brand Products, TRU RED, Perk, and Union & Scale Furniture, which deliver trusted quality across various categories.

Staples provides numerous services designed for convenience, such as in-store pickup, AutoRestock subscriptions, and a comprehensive Help Center for customer support.

The target market for Staples includes individual consumers shopping for school or home office supplies, as well as small to large businesses seeking comprehensive solutions for their workspaces. The company emphasizes customer support with thousands of experts available and offers a free Staples Business account to facilitate easier workday management with everyday low pricing and digital tools.

Staples' mission revolves around delivering for customers, keeping things simple, getting things done, and winning together, demonstrating expertise in the customers’ world of work.

While specific founding year, company size, and revenue figures are not explicitly stated on staples.com, the company has been an industry leader for over 35 years. Its corporate headquarters are located at 500 Staples Drive, Framingham, MA 01702 [source].

Staples operates multiple business segments to support customer needs, including its main retail and online operations, and emphasizes a culture of collaboration, growth, and teamwork.

Staples' value proposition is centered on providing comprehensive solutions and expert guidance to help customers succeed in a changing work landscape. The company continuously strives to make shopping easier and more rewarding, as evidenced by features like its mobile app, which offers faster access to deals and enhanced shopping experiences [source]. This commitment extends to their corporate social responsibility, integrating it into their business strategy and culture to positively impact their people, planet, and communities [source].

Staples (staples.com) offers a diverse range of products and services, with transparent pricing and various membership tiers designed to meet different customer needs. Their online catalog includes nearly every item found in their regular Buying Guide, providing in-depth product pages and technology resource centers for informed purchasing decisions. For instance, document printing services start from $0.32 per page for black & white and $0.80 per page for color, with options for customizing paper, binding, and finishes [https://www.staples.com/services/printing/copies-documents-printing/]. Customers can also find custom labels and stickers starting at $9.99 for 48, and business cards beginning at $21.99 for 250 standard cards or $47.99 for 250 specialty cards [https://www.staples.com/services/printing/custom-labels-stickers/][https://www.staples.com/services/printing/business-cards/traditional-business-cards?productOptions=Stock%3AStandard].

Staples provides several business program options, catering to individual shoppers, small to medium-sized businesses, and large enterprises. The program for small businesses and individual shoppers offers perks like earning 2x points on frequent purchases, member-exclusive deals, and free, fast delivery on orders over $35. For small to medium-sized businesses, a different tier provides over 10% everyday savings and next-day delivery to over 98% of the US, coupled with support from thousands of experts. Larger enterprises with complex procurement needs benefit from customized pricing, a dedicated account team, and integrated spend controls and approval workflows [https://www.staples.com/sbd/cre/memberships/overview/index.html].

Regarding promotional offers, Staples frequently provides incentives such as "25% back in points" on custom print products, including items like banners, business cards, labels, and flyers [https://www.staples.com/services/printing/][https://www.staples.com/services/printing/offers/print-coupons/?ivid=Pg%3AB%3BPl%3AHP%3BPt%3A4BY%3BCmp%3A30_Off_Custom_Print][https://www.staples.com/services/printing/sales-marketing/flyers/]. These points can be earned up to $250 and are part of their Easy Rewards program, which has an expiration date of July 4, 2026 for certain promotions. Additionally, free in-store pickup is available for many print services, and free delivery is offered on print orders over $59.99 [https://www.staples.com/services/printing/offers/print-coupons/?ivid=Pg%3AB%3BPl%3AHP%3BPt%3A4BY%3BCmp%3A30_Off_Custom_Print][https://www.staples.com/services/printing/custom-labels-stickers/].

Staples (staples.com) actively recruits across a broad spectrum of roles, signaling a continued focus on its core business and strategic growth areas. The company emphasizes a collaborative environment, highlighting that "People Are at the Heart of What We Do" and inviting individuals to "bring your passion and your expertise" to make a significant impact [careers.staples.com/en]. With a substantial number of open positions, Staples listed 284 job results at one point, encompassing a diverse range of opportunities from "Cover Delivery Driver" and "Warehouse Material Handler" to more specialized roles like "Manager, Category Development" and "Strategic Sourcing Manager IT" [careers.staples.com/en/search-jobs].

The hiring patterns at Staples indicate a multifaceted strategy, covering retail operations, sales, technology, and corporate functions. Retail opportunities are abundant, with 772 jobs for "Store Associates & Supervisors," 85 for "Store Managers & Assistant Managers," and 483 for "Store Print Associates & Supervisors" [retailcareers.staples.com/]. This suggests a strong commitment to its physical store presence and in-store services. Additionally, Staples is investing heavily in its digital infrastructure, with a dedicated focus on "Technology, eCommerce & Data Sciences" careers, offering roles in software development, product management, and analytics [careers.staples.com/en/technology]. Remote work is also an option for some positions, with 29 open remote roles including "Key Acct Developer FS" and "Specialist, Talent Acquisition," indicating flexibility in its hiring approach [careers.staples.com/en/remote-jobs].

Recent job postings showcase an ongoing need for talent across various departments, including sales, marketing, and finance. For instance, Staples is seeking a "Key Account Executive, Facility Supplies" (a remote position posted on 04/27/2026) [careers.staples.com/en/job/remote/key-account-executive-facility-supplies-minneapolis-mn/44412/94456277360] and an "Accounting Lead" (an on-site position in Framingham, MA, posted on 06/19/2026) [careers.staples.com/en/job/framingham/lead-ii-accountant/44412/96643226448]. In marketing, recent openings include "SPP Assoc Art Director" and "Director Brand Marketing" [careers.staples.com/en/search_jobs?acm=8720704&alrpm=ALL&ascf=%5B%7B%22key%22%3A%22ALL%22%2C%22value%22%3A%22%22%7D%5D]. There is no information available in the provided sources regarding any recent layoffs at Staples, suggesting a period of stable to growing employment within the company.

While specific, recent revenue figures for Staples (staples.com) are not publicly detailed on their homepage or corporate responsibility reports, the company emphasizes its long-standing position as an industry leader in workspace products and solutions, serving both consumers and businesses through its e-commerce platforms like staples.com and staplesbusiness.com ["Staples® Official Online Store"]["Staples, Inc. is a B2B industry leader in workspace products and solutions and has thousands of experts who, paired with the latest technology innovations, help solve problems and move businesses forward. We are also innovators in digital sales, enabling easy online ordering for consumers via our staples.com and staplesbusiness.com e-commerce platforms."]["Staples.com allows any customer to find top-quality products through an effortless site experience. Staples.com is designed for small businesses or individuals who value great deals and a curated assortment."]. The company, founded in 1986, pioneered the office products superstore concept ["Staples, Inc. is a B2B industry leader in workspace products and solutions and has thousands of experts who, paired with the latest technology innovations, help solve problems and move businesses forward. We are also innovators in digital sales, enabling easy online ordering for consumers via our staples.com and staplesbusiness.com e-commerce platforms."]["Staples, Inc. is a B2B industry leader in workspace products and solutions and has thousands of experts who, paired with the latest technology innovations, help solve problems and move businesses forward. We are also innovators in digital sales, enabling easy online ordering for consumers, via our staples.com and staplesbusinessadvantage.com e-commerce platforms."]["Headquartered outside of Boston, Massachusetts, Staples operated 1,780 stores worldwide by the end of fiscal year 2005. We also serve our customers through our mail-order catalog, eCommerce and contract businesses. Our customers include consumers and businesses ranging from home-based enterprises to Fortune 500 companies in 21 countries throughout North and South America, Europe and Asia."].

Staples (staples.com) maintains a significant financial operation, with job postings for roles like Senior Financial Analyst II and Senior Manager, Finance – Supply Chain Monetization, indicating active financial planning and analysis within the organization ["Senior Financial Analyst II ( Corporate FP&A) at Staples, Inc."]["Senior Manager, Finance – Supply Chain Monetization at Staples, Inc."]. The finance team at Staples is central to driving results and providing financial expertise across all business areas ["Senior Financial Analyst II ( Corporate FP&A) at Staples, Inc."]["Senior Manager, Finance – Supply Chain Monetization at Staples, Inc."]. The company also highlights its corporate responsibility, including the "Staples Cause for Caring and U.S. Retail Share Fund," which are programs funded by employee and corporate contributions, with over $7 million donated to help employees in need since 2013 ["Community Service & Giving | Staples"]["Community Service & Giving | Staples"]["For over 35 years, Staples has been the industry leader in workspace products like furniture, technology, cleaning products, and traditional office supplies."].

While direct information on recent funding rounds or valuation figures for Staples (staples.com) is not disclosed in the provided sources, the company’s extensive product assortment and "Staples Family of Brands" demonstrate a diversified business model aimed at driving customer engagement and loyalty ["Staples® Official Online Store"]["Staples family of brands"]["Staples drives your business with an extensive product assortment wherever you need it."].

Staples also reports consolidated corporate responsibility information from its global operations, though joint ventures are noted as having an "insignificant contribution" to its overall impacts ["This Web site contains corporate responsibility information for the 2012 fiscal year ending"]. The company continues to evolve, adapting to the changing needs of its customer base ["Staples, Inc. is a B2B industry leader in workspace products and solutions and has thousands of experts who, paired with the latest technology innovations, help solve problems and move businesses forward. We are also innovators in digital sales, enabling easy online ordering for consumers via our staples.com and staplesbusiness.com e-commerce platforms."]["Staples, Inc. is a B2B industry leader in workspace products and solutions and has thousands of experts who, paired with the latest technology innovations, help solve problems and move businesses forward. We are also innovators in digital sales, enabling easy online ordering for consumers, via our staples.com and staplesbusinessadvantage.com e-commerce platforms."].

Staples (staples.com) actively participates in and hosts various events, ranging from community initiatives to internal development programs. Annually, Staples celebrates Teacher Appreciation Day in its stores nationwide, offering coupons, showcasing new back-to-school products, and providing goody bags for teachers [https://www.staples.com/sbd/cre/resources/tad2005/index.html?storeId=10001]. The company also supports the community through events like the Backpack-A-Thon, where associates help pack backpacks for children in need, and the United Way Day of Action, which sees significant associate participation [https://qe20.staples.com/sbd/cre/marketing/about_us/community.html].

Internally, Staples emphasizes associate development through conferences and webinars. In March 2015, the company hosted its inaugural Women’s Week, offering training and tools for leadership development, which included participation in the Simmons Leadership Conference for nominated female associates [https://www.staples.com/sbd/cre/marketing/about_us/documents/2014-corporate-responsibility-report.pdf]. Furthermore, Staples conducts monthly webinars for managers and associates in its distribution facilities to facilitate peer-to-peer learning and share ideas on energy reduction [https://www.staples.com/sbd/cre/marketing/about_us/documents/2014-corporate-responsibility-report.pdf].

The company also engages in a Corporate Challenge to promote gender equality [https://www.staples.com/sbd/cre/marketing/about_us/documents/2014-corporate-responsibility-report.pdf]. Additionally, Staples leverages its print and marketing services to assist customers with their own event needs, offering custom event printing and decorations, including flyers, brochures, cards, invitations, posters, signs, and banners [https://www.staples.com/services/printing/offers/custom-event-printing/]. These services cater to various occasions, from promoting brands to organizing weddings and creating academic projects [https://www.staples.com/services/printing/offers/custom-event-printing/].