TruGrid Competitive Intelligence & Landscape

TruGrid emphasizes a Zero Trust approach to remote desktop access, ensuring pre-authentication in the cloud before granting access to Windows resources and routing connections over their low-latency global fiber optics relays for an improved user experience [https://www.trugrid.com/securerdp/].

The primary product offered by TruGrid is SecureRDP, which simplifies remote access to Windows environments and eliminates internet latency for RDP and Desktop as a Service (DaaS) connections [https://www.trugrid.com/securerdp/]. This solution is particularly beneficial for Remote PC and Hybrid Work scenarios, allowing employees to connect to office PCs and remote desktops without exposing the corporate network to internet threats.

SecureRDP also includes Multifactor Authentication for enhanced security [https://www.trugrid.com/spheres/remote-pc-hybrid-work/]. Additionally, TruGrid offers BitLocker Business, a service focused on data encryption [https://www.trugrid.com/pricing/].

TruGrid's target market includes organizations seeking secure and efficient remote access solutions, especially those concerned with the security flaws of traditional remote desktop methods, rising brute force attacks, and ransomware threats [https://www.trugrid.com/blogs/]. Their solutions are designed to be simple and cost-effective, making RDP invisible to the internet.

TruGrid SecureRDP can typically be implemented within a day, highlighting its ease of deployment [https://www.trugrid.com/securerdp/].

The company's mission revolves around enabling secure and seamless remote work, with a strong emphasis on eliminating security vulnerabilities associated with legacy remote access solutions.

TruGrid leverages Azure Hosting Facility Compliance, adhering to standards such as ISO 27001, HIPAA, HITECH, FedRAMP, and SOC 1/2. Their security measures include encrypted traffic, Transparent Data Encryption (TDE), HTTP Strict Transport Security, and vulnerability scanning, demonstrating a comprehensive approach to data protection and compliance [https://www.trugrid.com/security/].

TruGrid operates under the entity N.E. Desktop Software, Inc (NEDS), as stated in their privacy policy [https://www.trugrid.com/privacy-policy/]. While specific founding year, headquarters, and company size are not explicitly stated on the provided web pages, their services are available on a free trial basis for business plans, with options for monthly and annual subscriptions for SecureRDP Business and BitLocker Business [https://www.trugrid.com/pricing/].

SecureRDP is licensed per user, while BitLocker Management is licensed per device [https://help.trugrid.com/en/article/how-does-trugrid-licensing-work-1jimogp/].

TruGrid provides a free trial for its Business Plans, accessible without requiring a credit card [https://www.trugrid.com/pricing/].

For SecureRDP Business, the cost is $15 per user per month, starting with a minimum of 20 users and supporting unlimited computers [https://www.trugrid.com/pricing/].

BitLocker Business is priced at $2.22 per computer per month, with a minimum requirement of 20 computers [https://www.trugrid.com/pricing/]. Both products offer free trials for their respective Business plans [https://www.trugrid.com/pricing/].

TruGrid offers a general "Monthly" plan for $2.22 and an "Annual" plan for $2, though the specific features tied to these price points are not detailed for general consumption beyond indicating free trial availability for Business plans [https://www.trugrid.com/pricing/]. The company also outlines different subscription tiers: TruGrid BASIC for individuals (single-user, no Active Directory/EntraID support, no multi-tenant dashboard) and TruGrid BUSINESS for companies (requiring Active Directory) [https://help.trugrid.com/en/article/trugrid-plans-overview-jhuneb/].

TruGrid SecureRDP enables organizations to connect to Windows systems without VPN or firewall exposure and includes free MFA when authenticating against Active Directory [https://help.trugrid.com/en/article/getting-started-with-trugrid-securerdp-vuhpwl/].

There are no indications of recent pricing changes in the provided sources; the listed pricing plans appear to be current offerings from TruGrid.

Before onboarding new staff, TruGrid performs reference checks, and where permitted by local law, may also conduct criminal, credit, immigration, and security checks. The depth of these background checks is determined by the position and country [https://www.trugrid.com/securitypolicy/]. This rigorous screening process suggests a strategic investment in maintaining a secure and qualified team, particularly crucial for a company offering security-focused solutions like SecureRDP and BitLocker management.

Furthermore, all new hires and contractors undergo security training during orientation and receive ongoing training throughout their employment [https://www.trugrid.com/securitypolicy/]. This continuous investment in employee development and security awareness signals a proactive strategy to uphold high standards of data protection and service delivery. The absence of publicly available information regarding layoffs suggests a stable employment environment, aligning with their careful hiring practices and focus on building a reliable team to support their business and MSP partner programs [https://help.trugrid.com/en/article/trugrid-msp-partner-program-1xupf55/].

The SecureRDP Business plan is priced at $15 per user per month, starting at 20 users for unlimited computers. The BitLocker Business plan costs $2.22 per computer per month, with a minimum requirement of 20 computers [https://www.trugrid.com/pricing/].

TruGrid also offers free trials for its Business Plans [https://www.trugrid.com/pricing/].

TruGrid supports various billing and invoice management options, including credit card, PayPal, and ACH payments, which are managed through their online portal [https://help.trugrid.com/en/article/trugrid-billing-and-invoice-management-155a9g0/][https://help.trugrid.com/en/article/trugrid-billing-management-for-ach-rgy6nf/]. Their licensing is per user for SecureRDP and per device for BitLocker Management [https://help.trugrid.com/en/article/how-does-trugrid-licensing-work-1jimogp/]. The company states that it is "Trusted by hundreds" [https://trugrid.com/], indicating a customer base that contributes to its recurring revenue model.

TruGrid has a notable presence at industry-specific events, including Pax8 Beyond. They were scheduled to attend Pax8 Beyond in 2025 in Aurora, CO [https://www.trugrid.com/event/trugrid-at-pax8-beyond/], and previously attended Pax8 Beyond in 2024 in Denver, CO [https://www.trugrid.com/event/visit-trugrid-at-pax8-beyond/], and Pax8 Beyond 2024 in Berlin, Germany [https://www.trugrid.com/event/visit-trugrid-at-pax8-beyond-germany/]. This indicates a consistent engagement with the Pax8 partner community.

The company also engages with Managed Service Providers (MSPs) and cybersecurity professionals by participating in events like MSP Summit 2024 [https://www.trugrid.com/event/visit-trugrid-at-msp-summit-2024/], Platform//2024 [https://www.trugrid.com/event/visit-trugrid-at-platfrom-2024/], and The Ultimate Cybersecurity Summit by ChannelPro [https://www.trugrid.com/event/visit-trugrid-at-channelpro-defend/]. Their presence at ASCII EDGE 2023 further demonstrates their involvement with the IT channel [https://www.trugrid.com/event/visit-trugrid-at-ascii-edge/].

Beyond general tech and cybersecurity, TruGrid also reaches into specialized sectors. They attended HIMSS Chicago IL 2023, a significant event in the healthcare IT sector, showcasing their solutions to a diverse audience [https://www.trugrid.com/event/trugrid-at-himss/]. Furthermore, TruGrid hosts webinars, such as the "Cloud-Based RDP vs VPN: Key Advantages" webinar, to educate and inform potential clients about their technology and its benefits [https://www.trugrid.com/event/webinar-cloud-based-rdp-vs-vpn/].