Ubie Competitive Intelligence & Landscape

Ubie (ubiehealth.com) is a pioneering healthcare AI startup that bridges the gap between patients and healthcare systems. Founded in Japan by an MD and an engineer, the company operates globally with a mission to make healthcare more accessible [https://business.ubiehealth.com/].

Ubie has established a strong presence in the United States, launching its AI-powered symptom checker in 2022 and establishing a subsidiary in New York [https://ubiehealth.com/company/newsroom/ubie-launches-ai-powered-symptom-checker-in-the-us], [https://ubiehealth.com/company/newsroom/ubie-closes-extended-series-c-round-at-45-million]. The company has garnered recognition, being nominated by LinkedIn as the fastest-growing startup in Japan in 2021 [https://recruit.ubiehealth.com/].

The core offering of Ubie is its AI Symptom Checker, a free and user-friendly tool available on ubiehealth.com [https://ubiehealth.com/]. This system allows individuals to check their symptoms and find possible causes within approximately three minutes. The questionnaire is customized based on personal information such as biological sex, age, and medical history to provide relevant suggestions [https://ubiehealth.com/]. After completing the assessment, users receive a detailed report outlining potential causes, treatment information, and guidance on when to seek professional medical attention [https://ubiehealth.com/]. The company also offers specialized tools for healthcare providers [https://ubiehealth.com/company/for-hcps].

Ubie's target market includes both individual consumers seeking to understand their symptoms and healthcare systems globally. Its enterprise platforms are trusted by over 1,900 health systems, demonstrating its reach and impact within the medical community [https://business.ubiehealth.com/]. The company emphasizes its commitment to medically validated AI, ensuring the accuracy and reliability of its tools [https://business.ubiehealth.com/].

Ubie is an agile organization known for its frequent releases and user-centric approach, applying Holacracy and being backed by IDEO [https://recruit.ubiehealth.com/].

Ubie (ubiehealth.com) offers distinct products targeting both individual consumers and healthcare providers, with varying pricing models. For individuals, Ubie provides a free AI-powered symptom checker, allowing users to assess potential causes for their symptoms in just three minutes. This complimentary service generates a personalized report including possible causes, treatment information, and guidance on when to see a doctor. The symptom checker is free to use, requiring no credit card or sign-up pressure, and personalizes questions based on biological sex, age, and medical history.

For healthcare organizations, Ubie offers Ubie Smart Support, an AI-powered patient support platform. This professional-grade solution is co-developed with Mayo Clinic and automates clinical intake, patient routing, and appointment scheduling 24/7 across voice and chat.

Ubie Smart Support unifies first-contact resolution, self-scheduling, and clinical triage, aiming to replace fragmented systems like IVRs and schedulers.

While the individual symptom checker is free, pricing for Ubie Smart Support for healthcare providers is not explicitly detailed on the website. Instead, interested organizations are prompted to "Book a Demo" or "Download info," indicating a customized pricing model likely based on the scale and specific needs of the healthcare facility. There are no recent public announcements regarding changes to the pricing structure for either the free individual symptom checker or the enterprise Smart Support platform.

Ubie (ubiehealth.com) maintains a dynamic global team, with a strong presence in Japan, the APAC region, and the United States. As of a recent overview, Ubie employs approximately 240 individuals at its Tokyo headquarters, 10 in its APAC headquarters, and 4 in its U.S. headquarters. This structure reflects the company's commitment to global expansion and its mission to develop a healthcare guide for everyone, leveraging AI-powered solutions to improve patient access and streamline healthcare for providers.

While Ubie is actively growing its global presence, its recruitment website indicates that full-time roles are currently filled, advising interested candidates to monitor Ubie's LinkedIn for the latest job openings. The company's hiring process emphasizes

Ubie (ubiehealth.com), a leading healthcare AI startup originating from Japan, has demonstrated robust financial growth and fundraising activity to fuel its global expansion. The company successfully closed an extended Series C funding round, raising $45 million, adding to a previous Series C round of $26.2 million. This brings their total funding to an impressive cumulative sum of over $125 million, with Ubie being backed by notable investors, including Google and IDEO's partner Design for Ventures. These significant funding rounds underscore investor confidence in Ubie's innovative AI-powered healthcare solutions and its strategic vision.

Since its inception in May 2017, Ubie has established a strong financial foundation, reflected in its cumulative funding total. While specific revenue figures are not publicly disclosed, the substantial capital raised has enabled Ubie to expand its operations globally, with offices in Tokyo, Singapore, and New York. This financial backing supports their mission to develop a comprehensive healthcare guide for everyone, utilizing their clinical-grade AI platform that has already been adopted by over 1,800 healthcare organizations in Japan.

Ubie's financial health and growth trajectory are further evidenced by its status as one of Japan's fastest-growing startups, as recognized by LinkedIn in 2021. The continuous influx of capital supports Ubie's ambitious US expansion, particularly targeting generative AI and provider solutions. While no explicit M&A activities are publicly detailed, the significant investment in its core AI technology and global outreach suggests a focus on organic growth and strategic partnerships within the healthcare ecosystem to enhance its service offerings and market presence.

Ubie is actively involved in the healthcare ecosystem through strategic collaborations and partnerships, although direct event participation like hosting or sponsoring conferences is not extensively detailed. A significant highlight is Ubie's collaboration with Mayo Clinic to co-develop an AI-powered chat and voice platform. This initiative, announced in February 2026, aims to streamline healthcare access and enhance the patient experience through the Mayo Clinic Platform Accelerate program, indicating Ubie's engagement with leading medical institutions in innovative projects [https://ubiehealth.com/smart-support].

Beyond this major partnership, Ubie emphasizes collaboration with experienced doctors and medical institutions globally to continuously improve its AI-powered symptom checker [https://ubiehealth.com/]. The company's "Doctors who Develop Ubie" page showcases a diverse team of over 50 medical professionals from various specialties and locations, underlining Ubie's commitment to clinical rigor and expert involvement in its product development [https://ubiehealth.com/doctors]. These collaborations reflect Ubie's strategy of engaging with the medical community rather than solely through public events.

While specific event attendance or sponsorship details are not prominently featured, Ubie's business model naturally positions it within the digital health and AI in healthcare sectors. The company's Privacy Policy mentions that user data may be collected when individuals "register for and/or attend events organized by us" [https://ubiehealth.com/privacy-policy], suggesting that Ubie does indeed organize or participate in events, even if these are not extensively publicized on their main corporate pages. This indicates a potential for internal or industry-specific gatherings, further integrating Ubie into the broader healthcare dialogue.