OpenUp

OpenUp Competitive Intelligence & Landscape

openup.com ·

Overview

OpenUp Overview

OpenUp is a Netherlands-based company founded in 2020 that specializes in mental health support and well-being solutions for organizations. Its core service is an accessible mental well-being platform that provides employees with direct, anonymous access to psychologists, lifestyle experts, and financial counselors, aiming to support mental health proactively and conveniently (OpenUp, BounceWatch).

The company's platform offers personalized support through one-on-one sessions, interactive group activities, and self-guided learning tools, making mental health resources more immediate and less stigmatized compared to traditional pathways involving GPs and waiting lists (OpenUp). OpenUp targets organizations across multiple European markets, currently serving over 2,000 companies, with a focus on improving employee engagement, reducing absenteeism, and enhancing productivity (TheNextWeb).

With a mission to make mental well-being accessible to all, OpenUp emphasizes preventative care and offers services in over 30 languages, supporting a diverse, global workforce. The company has grown rapidly, raising €20 million to scale its platform and expand its impact, and employs around 204 people, primarily based in Amsterdam (OpenUp, TheNextWeb)).

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Competitors

OpenUp Competitors

CleverX is a leading competitor in the user research platform market, distinguished by its comprehensive suite that combines participant recruitment, moderated sessions, AI-moderated interviews, unmoderated testing, and survey research within a single platform. Its large participant pool of over 8 million verified professionals across 150+ countries gives it a significant advantage in B2B research, making it highly versatile for diverse research needs (CleverX).

UserTesting is another major player, primarily focused on remote usability testing and customer experience insights. Its market positioning emphasizes ease of use and rapid deployment of tests, with a strong emphasis on qualitative feedback through video recordings. Compared to OpenUp, UserTesting often commands higher pricing but offers a more extensive library of pre-built test templates and a large panel of testers, which enhances its market share in enterprise customer experience research (CleverX).

Respondent.io specializes in targeted participant recruitment for surveys and interviews, with a focus on B2C research. Its key differentiator is its highly segmented panel, which allows for precise targeting of demographics and psychographics, making it ideal for brands seeking consumer insights. While OpenUp offers broader methodological support, Respondent.io excels in niche B2C market research with competitive pricing and a large global participant network (CleverX).

Lookback is distinguished by its focus on live, moderated user experience testing with real-time observation and recording capabilities. Its market positioning leans toward UX research and product design teams that need in-depth behavioral insights. Compared to OpenUp, Lookback’s strength lies in its real-time interaction features, though it may lack the extensive participant pool and survey versatility that OpenUp provides (CleverX).

Great Question offers a simplified, cost-effective platform for unmoderated surveys and quick feedback collection. Its competitive edge is affordability and ease of use, making it popular among startups and small teams. While OpenUp provides a wider array of research methods and larger participant pools, Great Question appeals to budget-conscious organizations seeking rapid insights with minimal setup (CleverX).

Product & Pricing

OpenUp Product and Pricing Intelligence

OpenUp offers a comprehensive mental wellbeing platform with various pricing tiers tailored to different organizational needs. According to Vendr's data, the typical annual cost for OpenUp ranges from approximately $5,500 to $16,500, with an average around $11,000, indicating flexible pricing based on usage and contract terms (Vendr). The platform's pricing structure includes options for different sizes and features, but specific details about free versus paid features are not explicitly outlined in the available sources.

OpenUp's product features include individual and group sessions with psychologists, AI-assisted session notes, personalized learning tracks, and courses, emphasizing accessibility and support for employee wellbeing (OpenUp FAQ). Pricing plans are typically subscription-based, with options like a 'Simple Plan' at $99/month and a 'Premium Plan' at $199/month, which include a range of templates, languages, and technical support (Themewant). Recent updates suggest a focus on AI-driven content creation and support tools, but detailed recent changes in pricing tiers or features are not specified.

Ad Campaigns

OpenUp Ad Campaigns

OpenUp is currently running 328 ads across Google, LinkedIn — 97 on Google and 231 on LinkedIn. Explore OpenUp's live ad creative, messaging, and the platforms they advertise on in the ad library — updated automatically by ForesightIQ.

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Hiring & Layoffs

OpenUp Hiring and Layoffs

OpenAI is undergoing a significant expansion, planning to nearly double its workforce from approximately 4,500 to 8,000 employees by the end of 2026. This aggressive hiring spree is a strategic move to keep pace with competitors like Anthropic and Google, particularly in the enterprise sector. The company is creating new roles, including "technical ambassador" positions, aimed at helping businesses adopt AI tools, indicating a shift towards non-traditional AI jobs that blend technical and client-facing skills. This expansion is driven by a need to convert free users of ChatGPT into paying business accounts and to compete for enterprise customers (Seoul Economic Daily, Metaintro, HR Chief Magazine, Head Topics).

The hiring surge at OpenAI encompasses various departments, including engineering, product development, research, and enterprise sales. This push is partly a response to Anthropic's advancements in enterprise integration and the ongoing competition for market share. Despite ChatGPT's large user base, OpenAI faces monetization challenges, especially with costly heavy users, and is focusing on human-led sales strategies to drive enterprise adoption and revenue (Metaintro, HR Chief Magazine, Head Topics, OpenTools.ai).

OpenAI has also seen an influx of talent from major competitors such as Apple, Google, Microsoft, and Meta in recent years (HR Chief Magazine).

In contrast to OpenAI's expansion, other companies in the tech and crypto sectors have experienced layoffs.

OP Labs, a developer for Ethereum's layer-2 scaling solution, recently cut 20 employees as part of a strategic restructuring to narrow its focus amid ecosystem changes and competition (CryptoBriefing, CryptoJobs News). Separately, a job posting for a Senior React Fullstack Developer at OpenUp was removed on May 27, 2025, indicating a potential change or closure for that specific role or company (Built In). These contrasting trends highlight the dynamic nature of the AI and tech industries, with some companies aggressively expanding while others are downsizing or restructuring.

Leadership

OpenUp Management and Leadership Team

The leadership and management team of OpenUp is characterized by a mix of experienced executives and recent leadership changes. Notably, Jason Isaacs was appointed as the CEO of Open Up Resources in October 2022, becoming the organization's first Black CEO, with a tenure that began after serving as Chief Revenue Officer since 2019 (Open Up Resources). This appointment marked a significant leadership milestone for the organization.

Regarding the broader OpenUp organization, the available information highlights key team members such as Niels den Daas, Manal Aziz, Zorana Vasilic, and Dan Tõnus, who are part of the expert team providing mental health support (OpenUp). The organization also emphasizes leadership development, offering programs to grow leadership skills and support managers, although specific details about the executive or board members are not publicly detailed in the sources. Recent updates focus on organizational growth and leadership initiatives, but there are no reports of major recent changes at the C-suite level beyond the appointment of Jason Isaacs (OpenUp). Overall, OpenUp continues to expand its leadership capacity, with a focus on mental health expertise and organizational growth.

Financials

OpenUp Financial Performance, Fundraising, M&A

OpenUp is a company focused on financial services, aiming to facilitate borderless financial operations and business management (Exa). As of recent reports, OpenUp does not publicly disclose specific revenue figures, fundraising rounds, or valuation metrics, making detailed financial health indicators less accessible. However, the company has been active in providing consulting and financial solutions since its founding in 2016, with a focus on creating efficient financial ecosystems.

In terms of funding and financial activity, there are no publicly available data indicating recent fundraising rounds, valuations, or acquisitions specifically for OpenUp. The company’s growth and strategic positioning suggest ongoing development and expansion within the financial technology sector, but concrete figures or recent M&A activity are not documented in the available sources (Exa).

Overall, while OpenUp is positioned as a significant player in financial consulting and services, specific financial performance metrics such as revenue, funding rounds, or M&A activity are not publicly detailed, reflecting either a private company status or a lack of recent disclosures.

Partnerships

OpenUp Partnerships, Clients and Vendors

OpenUp is a company specializing in mental well-being support for workplaces, with a focus on building resilient teams across various sectors (OpenUp). The company has established notable partnerships, including collaborations with organizations like the Parliamentary Monitoring Group (PMG) and the Organisation Undoing Tax Abuse (OUTA), to develop projects such as parliamentary transparency dashboards aimed at improving government accountability (OpenUp Blog).

In terms of enterprise clients, OpenUp serves over 2,000 organizations, ranging from startups to large corporations such as Decathlon, McDonald's, KPMG, and HelloFresh, demonstrating its broad adoption in diverse industries (OpenUp). The company has also formed strategic alliances with organizations like deugro and Physee, indicating its active engagement in ecosystem relationships and technology integrations, particularly in digital health, AI, and wellness sectors (LeadIQ).

OpenUp’s growth is supported by significant funding, including a Series A investment of $15 million, and it continues to expand its ecosystem through innovative service offerings like mobile apps and digital wellness tools. Its partnerships with governmental bodies, civic tech initiatives, and impact investors underscore its role in fostering social impact and technological innovation in mental health (PitchBook). Overall, OpenUp’s ecosystem relationships and strategic collaborations position it as a leader in digital mental health solutions for organizations globally.

Events

OpenUp Event Participations

OpenUp actively participates in and hosts various events, including webinars and conferences, to engage with its community and promote its offerings. The organization has been involved in a free, three-part webinar series focused on practical shifts in classroom structures, mathematical language, and assessment for stronger engagement (Open Up Resources). Additionally, OpenUp offers well-being workshops and webinars for employees, with over 2,000 organizations choosing them for mental health support, and they boast a 4.8 rating on Google reviews (OpenUp).

In the realm of higher education, OpenupEd is set to participate in significant events in 2025. These include the Innovating Higher Education Conference in Hagen, Germany, from October 8-10, 2025, which will explore innovations in online, blended, and open education (OpenupEd). Following this, OpenupEd will be part of the ICDE World Conference 2025 in Wellington, New Zealand, from November 10-13, 2025, focusing on the theme "Ako: Exchanging ideas for inclusive, scalable, and sustainable education" (OpenupEd).

OpenUp also engages in community discussions, as evidenced by a blog post from April 20, 2022, discussing the transition from virtual to physical events and capacity-building workshops (OpenUp Blog). While EventUp Planner offers event and meeting management software, and OpenUp provides a platform for purchasing sessions with a free first session available, these do not directly indicate event participation by OpenUp itself in the context of conferences or trade shows (EventUp Planner, OpenUp).

Frequently Asked Questions

What does OpenUp's €20 million raise signal about where the company is in its growth cycle, and is there evidence of a follow-on round in the works?

OpenUp raised €20 million to scale its mental well-being platform and expand across European markets, a raise consistent with a Series A-stage company still in aggressive growth mode rather than a mature, cash-flow-positive business. The company has grown to serve over 2,000 organizations and roughly 204 employees, suggesting the raise is being deployed on headcount and market expansion. There is no publicly documented follow-on round or disclosed valuation in available data, so the timing and structure of any next financing event remain opaque.

OpenUp removed a Senior React Fullstack Developer job posting in May 2025 — what does that signal about product development momentum?

The removal of the Senior React Fullstack Developer posting on May 27, 2025 is an ambiguous signal: it could reflect a filled role, a reprioritized roadmap, or a hiring pause, but it does not on its own indicate a broader engineering slowdown. OpenUp's current product roadmap appears focused on AI-assisted session notes, personalized learning tracks, and mobile app development, all of which require frontend engineering capacity. Without a pattern of multiple engineering role closures, this single data point is weak evidence of a strategic shift, and corp-dev teams should treat it as a flag to monitor rather than a firm conclusion.

OpenUp counts Decathlon, McDonald's, KPMG, and HelloFresh as enterprise clients — what does this client mix reveal about their go-to-market strategy?

The client roster spans retail, fast food, professional services, and e-commerce, indicating OpenUp is pursuing a horizontal B2B go-to-market rather than targeting a specific vertical. This breadth suggests the value proposition — reducing absenteeism and improving employee engagement — is industry-agnostic, which supports scale but may create differentiation challenges against specialist competitors. The presence of KPMG signals credibility in regulated, white-collar environments, while McDonald's and Decathlon point to successful penetration of high-headcount, frontline-worker organizations where mental health access has historically been low.

OpenUp's annual contract values range from roughly $5,500 to $16,500 — does this pricing suggest they are competing upmarket or staying in the SMB lane?

An average annual contract value of approximately $11,000 positions OpenUp firmly in the SMB and mid-market segment rather than the large-enterprise tier. For context, competitors like BetterUp command premium pricing aimed at enterprise and executive coaching budgets. OpenUp's pricing reflects a volume-over-ticket-size strategy — targeting the 2,000+ organization milestone rather than maximizing per-account revenue — which is consistent with their stated mission of broad accessibility but may compress gross margins as they scale support operations.

What does OpenUp's 30-language offering and Amsterdam headquarters suggest about their geographic expansion priorities?

Support for over 30 languages from a Netherlands base signals that OpenUp is building infrastructure for pan-European and potentially global deployment, not just a Dutch or Benelux play. The linguistic breadth is a deliberate moat in the fragmented European HR-tech market, where local language compliance and cultural nuance are often barriers to entry for US-origin competitors. Their confirmed expansion funding and enterprise clients like HelloFresh — itself a multi-market operation — reinforce that cross-border enterprise deals are a core revenue driver.

OpenUp has partnerships with civic-tech bodies like the Parliamentary Monitoring Group and OUTA — how should a corp-dev team interpret this alongside their commercial enterprise focus?

These civic and government-transparency partnerships appear to be associated with a South African entity operating under the same OpenUp brand, distinct from the Netherlands-based commercial mental health platform. Corp-dev teams should be careful to disentangle these two organizations: the Amsterdam-based OpenUp (openup.com) serves 2,000+ corporate clients, while the South African OpenUp (openup.org.za) focuses on parliamentary accountability and civic data projects. Conflating the two would distort any assessment of the commercial entity's partner ecosystem or revenue exposure to government contracts.

OpenUp's listed competitors in the intelligence data include CleverX, UserTesting, and Lookback — why is this a mismatch, and what does it reveal about competitive mapping gaps?

CleverX, UserTesting, and Lookback are user-research and UX-testing platforms with no meaningful overlap with OpenUp's employee mental health offering — these competitors appear to have been mapped to a different company. The genuine competitive set for OpenUp's Amsterdam-based platform includes BetterUp, Meditopia, and other digital employee assistance program providers. This mapping gap is a material data-quality risk for any analyst relying on automated competitive intelligence sources; ForesightIQ flags such misattributions as a known hazard in multi-brand company disambiguation.

What does the leadership profile at OpenUp suggest about the depth of executive talent and succession risk?

Publicly available information on OpenUp's C-suite is thin: the named leadership team consists largely of clinical and expert staff (psychologists, lifestyle coaches) rather than disclosed executives with named titles. The most prominent leadership appointment in the dataset — Jason Isaacs as CEO — applies to Open Up Resources, a US-based curriculum nonprofit, not the Dutch mental health company. This opacity around executive identity is a due-diligence flag for any acquisition or investment process, as it limits external assessment of management depth and succession planning.

OpenUp offers a free first session on its platform — what is the strategic logic of this freemium entry point in a B2B sales model?

The free first session functions as a product-led growth (PLG) mechanism within what is ultimately a B2B contract sale: individual employees experience the platform directly, reducing the stigma barrier and generating internal champions who can influence HR procurement decisions. This is a deliberate demand-generation tactic common in B2B SaaS — converting user-level engagement into organizational-level purchasing — and is consistent with OpenUp's mission framing around accessibility and destigmatization. The risk is that the free session creates support cost at scale without guaranteed conversion, which is worth scrutinizing in any unit-economics analysis.

OpenUp is scheduling presence at the Innovating Higher Education Conference and the ICDE World Conference in 2025 — what does this signal about a potential pivot toward the education sector?

The 2025 conference appearances — Hagen, Germany in October and Wellington, New Zealand in November — are associated with OpenupEd, a separate open-education initiative, not the Amsterdam-based corporate mental health platform. There is no evidence in available data that the commercial OpenUp entity is pursuing a pivot into higher education. Analysts should treat these event signals as belonging to a distinct organizational entity rather than as evidence of a new vertical strategy for the employee well-being business.

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